Title: Security Officer - Pool Attendant
Location: San Jose, CA
Schedule: Part-time weekend swing shift (2p-10p), with an option for full-time schedule
Pay Rate: $18 Hourly
Benefits: Tuition Assistance for employees and immediate family members
Requirements: BSIS Guard License
IMMEDIATE OPENING
Signal Security has an immediate opportunity for a Pool Attendant at a beautiful gated apartment community in San Jose
TRAINING AND WORK ENVIRONMENT
You will be provided an on-site trainer in the field, along with the following benefits:
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Officer Advancement Program
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Open-door policy for continued mentoring and support
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Bonus programs and pay incentives
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Bi-weekly pay-periods and direct deposit through ADP
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Paid sick-leave
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Awards and recognition
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Respectful and supportive management team
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Free uniforms and equipment
PRIMARY JOB DUTIES
Pool attendants are the guardian of the pool area, enhancing the overall experience for residents, while enforcing pool rules. You will conduct foot patrols to monitor activities at the poolside and prevent accidents. You will respond promptly to any emergencies, and actively observe surroundings to ensure a safe and enjoyable experience for everyone. You will also manage entryways to the pool, check-in residents, prevent and detect any signs of unauthorized entry, vandalism, or other security breaches. You will write clear and accurate hourly reports to provide management a description of the shift’s activities in the pool area.
We do NOT use physical force against anyone; we ASK people for compliance, rather than force them to comply.
EXPECTATIONS
The following traits are expected of our employees:
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Dependable & career-driven
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Desire for responsibility, and the chance to truly help people
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Excited to join an organization growing at light speed
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Outstanding “people skills” and a positive attitude
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Willing to work hard to create great opportunities in your career
YOUR PATH & OUR PROMISE
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Signal Security is growing and we need good people to join us for our journey
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You will join a culture of learning and development through our 88 University learning portal
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Our Officer Advancement Program outlines the path to leadership, promotions and pay incentives
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Our Tuition Assistance Program through Bellevue University is offered to you AND your immediate family members.
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$3,500 per year in tuition assistance for full-time and part-time employees
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Immediate family members are eligible for up to $2,500 per year
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You will be treated with the same respect and care that we show our clients and customers.
WHO WE ARE
Signal Security is the world's most innovative security company. We are growing at lightning speed and we need good people to join us for our journey.
We believe in doing good and doing it well. We take our Core Values seriously — Passion, Learning, Serving, Relationships, Honesty and Integrity — and expect all our team members to do the same.
Position Summary:
A Signal Patrol Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. All duties listed below are minimum requirements additional duties listed in the sites Post Orders are requirements as well.
Soft Skills:
- Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
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Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
- Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
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Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
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Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?
Responsibilities:
- Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the companys values, expectations, and consistent service in alignment with site specific instructions/post orders.
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Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
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The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
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Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
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Consistently communicates with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
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Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
- Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
- Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
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Consistently deescalate issues through communication in a professional and prompt manner.
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Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.
Requirements:
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21 years of age or older
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High school diploma or GED
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Pass background check and drug test
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Must have valid drivers license and good driving record
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Must have reliable transportation
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Complete training modules within first month
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Excellent organization, oral, and written communication skills
- Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
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Must be able to move equipment weighing up to 20 pounds
Brand: Signal of Silicon Valley
Address: Signal of Silicon Valley San Jose, CA - 95136
Property Description: 0224 - Silicon Valley, CA - 95136
Property Number: 0224