Wild Ember Bread is a new bakery storefront where we make sourdough hearth loaves, baguettes, pastries and bagels with regionally sourced, heritage grains in a wood-fired oven and rackmaster deck oven. We launched at the Deep Creek Farmers market in 2022 and soon had customers lining up before the market opened. In 2024 we opened a brick and mortar and are seeing great response from the community. We are looking for a team member to help provide our customers with a great experience and help drive our mission to share healthy bread with Garrett County locals and visitors.
Front of house team members are key to creating a welcoming and comfortable atmosphere for all. They must be passionate, flexible, and thrive in a fast-paced environment.
FOH management experience strongly preferred. We are looking for passionate go-getters who are excited about sourdough bread, local ingredients and taking initiative as part of a small team. Come join us to make a difference at a popular local business!
Responsibilities include:
- Greeting and interacting with guests, creating an environment that is friendly, positive and down-to-earth while ensuring exceptional customer service at all levels.
- Sharing detailed knowledge about the grains in our breads, our local partners and the artisanal products we offer in our FOH pantry.
- Managing inventory for FOH pantry items, working with owner to reorder when necessary
- Handling orders and taking payments using the cash register.
- Bagging, boxing and wrapping orders for guests and wholesale/ special event orders
- Maintaining a clean and tidy appearance in FOH area, ensuring that work environment is clean, organized, safe and healthy.
- Efficiently setting up, breaking down, and cleaning FOH area, taking advantage of slower periods to prepare for or clean-up following busy periods.
- Upholding food safety and quality standards by maintaining and regularly cleaning/sanitizing of workstations.
- Capturing content and managing social media presence, and occasional website or other online listing updates
- Contributing to a positive team environment.
- Taking initiative when a need is identified, and performing other duties and tasks as assigned by manager.
Who you are:
- Self-motivated and flexible (we are a small family business, still figuring a lot of stuff out! Things will be changing but it will be a fun journey to be a part of)
- Punctuality and regular, consistent attendance.
- Strong verbal and written communication skills, demonstrated through excellent customer service and interpersonal skills.
- Available to work Thurs-Friday 8-6:30 and Saturdays 8-1:30
- Ability to be on feet for 9+ hours, with occasional lifting of up to 30 lbs
Job Types: Full-time, Part-time
Pay: $15.00 - $18.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Vision insurance
Restaurant type:
Shift:
Weekly day range:
Application Question(s):
- Tell us anything additional about your customer service or marketing experience, and why you would like to join our team!
Work Location: In person