General Purpose
Zerorez’s Rug Division depends on the ability of the Rug Technicians to deliver to customers an exceptionally clean rug on time and at low cost. The ability to help develop, rigorously follow, and continuously improve cleaning processes will be essential to ensuring successful customer experiences.
General Overview
The Rug Division Technician is a hybrid role that will consists of being a rug cleaning technician and a rug delivery technician on a rotating schedule. Technicians are responsible for ensuring that each rug is correctly, satisfactorily cleaned and monitored while preparing for on time delivery. This position will also entail a two-man team safely picking up and dropping off area rugs, while adhering to assigned routes and schedules Technicians will be expected to continuously improve their knowledge of rugs and skills of rug cleaning both on their own initiative and through company-sponsored training. Technicians will be expected to study, understand, and participate in process improvement for the Rug Division. Technicians are responsible for meticulously following each step of the cleaning process and tracking the rugs as they proceed through that process daily. Rug Technicians must be completely dependable to arrive on time and prepared every day while demonstrating integrity and teamwork.
Main Job Task and Responsibilities – Rug Technicians
· Ensure successful completion of rug cleaning. This includes:
o Thoroughly documenting & inventorying rugs when received
o Meticulously following each step of the cleaning process and ensuring quality targets and production targets are met
o Thoroughly prepare cleaned & dried carpets for pickup / delivery
· Ensure efficient production operation, including:
o Ensuring proper maintenance & cleaning of equipment
o Ensuring production area follows standard operating practices (ie: 5S)
o Assisting with the training of other employees
o Immediately reporting issues to Manager/Supervisor and participating in solutions
· Develop expertise in the cleaning and operating processes. Attend and apply training. Obtain expert certifications as requested.
· Cross-train within the company to be able to assist in other areas (ie: Rug delivery and pickup).
· Routine support for the business including Attendance and participation in meetings, constructive feedback to improve the operation, timely reporting of problems, etc.
· Personally, exemplify Zerorez cleaning and professional standards, helping other employees to learn and do the same
· Effectively manage the time, resources, and costs of the company
· Loading, transporting, and delivering rugs in a safe, timely manner
· Reviewing orders before and after delivery/pick-up
· Loading and unloading rugs safely from vehicles
· Abiding all traffic laws and maintaining a safe driving record
· Preparing relevant reports/documents relating to deliveries
Qualifications, Education and Experience
- High School Diploma / GED
- Must maintain valid driver’s license and participate in random drug testing
- Clean criminal background check (exceptions may be considered at the company’s discretion)
- Carpet cleaning experience preferred 3-5 years
- Track record for dependability, teamwork, rapid learning
Job Type: Full-time
Pay: $16.00 per hour
Benefits:
- Employee assistance program
- Employee discount
- On-the-job training
- Paid training
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
- No weekends
People with a criminal record are encouraged to apply
Experience:
- Floor care: 1 year (Preferred)
Shift availability:
Work Location: In person