Job Details
DUTIES AND RESPONSIBILITIES
- Handles initial cordial reception to the guests upon arrival and the prompt courteous escort to a dining table.
- Advises guests of waiting time (during reservation periods).
- Responsible for assisting and facilitating the restaurant seating and reservation system.
- Buffet environment: takes guest beverage order and informs guests of various food outlet offerings available in the buffet.
- Ala carte environment: seats guest and presents menus.
- Answers telephones and takes reservations.
- Verifies reservations and complimentaries, if applicable.
- Receives payment from casino guests in a prompt and courteous manner, if applicable.
- Adheres to established cash control policies and procedures.
- Answers any guest questions and refers them, if necessary, to appropriate management personnel.
- Helps maintain podium by stocking supplies and cleaning as needed.
- Assists with special requests when applicable.
- Answers questions concerning food offerings, hours of operation, and pricing.
- Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy.
- Monitors guests’ needs, ensuring all requests are promptly fulfilled in accordance with policies and procedures.
- Maintains professional rapport with marketing hosts and communicates needs to prioritize services, if applicable.
- Demonstrates promptness, efficiency, and courteousness to guests in accordance with venue standards.
- Helps record preferential information within reservation system for future service, if applicable.
- Utilizes guest’s name when applicable.
- Maintains menu knowledge.
- Performs all other duties as assigned.
QUALIFICATION REQUIREMENTS
- High school diploma or GED preferred.
- Three months of fast food/quick service cashier experience preferred.
- Must be at least 18 years of age.
Job Type: Part-time
Pay: $20.17 - $24.29 per hour
Expected hours: 29 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
Ability to Relocate:
- Placerville, CA 95667: Relocate before starting work (Required)
Work Location: In person