As a Food Runner/Expo/Busser at Phase Three Brewing Company, you will play a vital role in providing exceptional service and ensuring a smooth dining experience for our customers. You will work closely with the serving staff and kitchen team to deliver food and beverages efficiently and accurately to our guests. This is a food runner position that requires strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Compensation + Benefits:
-$13.00 per Hour + Tips. Health, Vision, Dental, Life Insurance. 401K, Employee Discount, Bonus Potential, Food Provided.
Responsibilities:
Delivering Food and Beverages: Your primary responsibility will be to deliver food from the kitchen to the appropriate tables in a timely and efficient manner, ensuring the accuracy and quality, plating of each order and item leaving the kitchen.
Collaborating with the Team: You will work closely with the serving staff, kitchen team, and bartenders to ensure smooth coordination and timely delivery of food and drinks. Effective communication and teamwork are essential for this role.
Assisting Guests: Provide friendly and attentive service to guests by answering questions, making recommendations, and addressing any concerns they may have. Be knowledgeable about the menu and the taproom's offerings.
Table Setup and Maintenance: Assist in setting up tables, clearing and resetting them, and ensuring a clean and organized dining area throughout service. This includes removing dirty dishes and utensils, refilling water glasses, and maintaining cleanliness.
Ensuring Guest Satisfaction: Monitor guests' needs and respond promptly to any requests or issues that arise. Strive to create a positive dining experience and ensure guest satisfaction by delivering exceptional service.
Following Food Safety Guidelines: Adhere to all food safety and sanitation guidelines to maintain a safe and clean working environment. Proper handling and transportation of food items are crucial.
Expectations:
Perform all duties with a high level of professionalism, attention to detail, and a sense of urgency.
Possess excellent communication skills and the ability to work well within a team.
Be reliable, punctual, and able to handle high-pressure situations.
Provide exceptional customer service and create a welcoming atmosphere for guests.
Maintain a clean and organized work environment.
Display a positive attitude and willingness to learn.
Requirements:
Food handlers' certification.
Excellent time management skills and the ability to prioritize tasks effectively.
Must be at least 16 years old.
Ability to stand for long periods and lift heavy items when necessary.
Flexibility to work evenings, weekends, and holidays as needed.
All newly hired employees undergo a 30-day probationary period to assess your performance and suitability for the position and organization.
Job Type: Full-time
Pay: $13.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
- Bar
- Casual dining restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
- Weekends only
Work Location: In person