Toyota of Watertown, a family owned and operated Toyota dealership, is seeking a Parts Counter Personnel to join our team. Here at Toyota of Watertown, we offer a rewarding opportunity for capable and motivated employees to make an immediate impact and positively contribute to an already high performing team with great morale.
Responsibilities include but are not limited to
· Communicate with customers on parts status
· Sense of urgency regarding back ordered parts and cross shipped parts
· Communicate with staff and customers in a friendly and professional manner
· Be able to read and understand the parts EPC when looking up parts
· Answer phone calls, providing price quotes and other information
· Use web-based quoting tools to help sell OEM parts
· Provides a high level of service to internal and external customers
· Pulls and fills orders
· Orders out-of-stock parts or shop materials that need immediate attention
· Locates out-of-stock parts from outside sources and submits emergency orders if needed
· Make sure all internal requests for parts are billed on a service repair order
· Receives payment from customers and manages the account receivables
· Set up orders for daily shipment, delivery, or pick-up
Qualifications:
· Must have experience with automotive parts.
· Strong focus on providing excellent customer service.
· Ability to work well in a process driven environment.
· Detail oriented and organized.
· Must be capable to lift 40 pounds
· Excellent communication skills.
· Professional, well-groomed personal appearance.
· Available to work flexible hours in fast-paced environment.
· Valid driver's license and clean driving record.
· Able to pass a background and drug screening.
Parts experience is REQUIRED
MUST BE ABLE TO WORK MONDAY-SATURDAY
Benefits:
· Medical and Dental insurance
· Voluntary benefits such as Life Insurance, Vision Insurance, Disability Insurance, Accident Insurance, Cancer Insurance, and Hospital Indemnity Insurance.
· 401(k) with discretionary company Match
· Paid vacation and holidays
Job Type: Full-time
Pay: $40,000.00 - $70,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person