**Job Summary:**
We seeking Scheduling Agents with a background in Dispatching /Clerical / Administrative to join our client in Arlington, TX. Daily the candidate will be calling customers to set up deliveries, pickups & relocations, updating the delivery system with scheduled dates and notes, and reconciling routes.
- Shift: 8:00 am to 4:30 PM (Mon to Fri)
- Contract Duration: 3 months temp to hire.
- Dress code: business casual.
- Worksite Address: 4925 New York Ave Suite 101, Arlington, TX 76018 and free parking is available.
**Responsibilities:**
- Works with inventory control and other CC functional areas to ensure timely and accurate delivery of specified equipment to customers.
- Coordinates installs with sales or account managers. Uses database and spreadsheet tools to analyze data and process workflows.
- Pre-calls customers to set up Deliveries, pick-ups and relocations.
- Prints and scrubs the Ad Hoc Report. Prints BOL's. Updates the delivery system with scheduled date and notes.
- Emails delivery notifications to Order Processing.
- Updates Oracle DFF notes, CC notes or the Zoom Screen.
- Creates Manual orders in the delivery system when needed.
- Responsible for scheduling orders in staging to ensure the CC hits cycle time requirements.
- Performs other duties as assigned.
**Requirements:**
- High school diploma or equivalent education is required.
- 2+ years in a dispatching role exp is required.
- 1+ year of customer service exp is required.
- Proficiency in MS Office is required with experience in MS Excel
- Must have adequate reading, math skill, and ability to write legibly
- Strong customer presentation and communication skills
- CRM Database and spreadsheet skills are required
****PWR Staffing conducts quick screening by texting and calling from this (954)-XXX-XXXX. We only call once and send out a text twice. If you don't respond to our contact, it's an automatic rejection. Don't want our time to be wasted by representing your resume to our hiring managers and you're not responsive in any contact method (email, call, or text).
Job Types: Contract, Temporary
Pay: $19.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
Application Question(s):
- Provide an active phone number to be contacted by Recruiter Jasmine (text/call):
- Provide an active email to be sent the client's RTR Invitation (application):
- Send updated resume to jhines@pwrstaffing.com for review. Do you have an understanding?
Experience:
- MS Office/MS Excel: 2 years (Required)
- Database and spreadsheet: 2 years (Required)
- recent Dispatching/Scheduling: 2 years (Required)
- recent customer service: 2 years (Required)
Shift availability:
Work Location: In person