Every day, our Assistant Managers at Cricket sell great products and unlimited wireless service at fantastic prices to our customers and provide customer service in a fun energetic environment.
Assistant Managers:
- Sell no-contract wireless phones, service plans and accessories in a fast-paced environment
- Deliver outstanding service, striving to retain and gain customers
- Participate in outside sales events or promotions
- Work flexible hours, weekends, and holidays at various locations
- Perform daily opening and closing procedures, maintain store appearance, and help create a positive working environment.
-Responsible for training and developing staff to hit sales targets daily.
- Hold events in the store to ensure daily sales goals are being met.
- Communicate with district manager effectively
- Cash management accountability
- Working flexible hours at short notice
Assistant managers are paid a competitive hourly rate and can earn additional monthly commission dollars by meeting and/or exceeding sales objectives!
GENERAL DUTIES
The essential functions listed below are representative of duties performed by this job title. Duties generally include, but are not limited to, the following:
GENERAL ESSENTIAL FUNCTIONS WHICH ARE NORMALLY REQUIRED:
- Understand customers' needs and help them discover how our no contract products meet those needs
- Possess a competitive spirit and desire to meet and exceed sales goals
- Multi-task in a fast-paced team environment
- Educate and engage customers through product demonstrations
- Interact with customers and provide prompt and courteous customer service to all customers
The successful candidate will be able to perform the following with or without reasonable accommodation:
- Ability to work flexible hours, including evenings, weekends, and holidays
- Ability to stand for long periods of time
- Ability to complete all paperwork completely, accurately, in a timely manner
- Ability to operate a personal computer, wireless equipment, copier, and fax
- Ability to work in other locations as the needs of the business dictate may be required.
- Complete all aspects of opening and closing the store in accordance with written procedures.
- Submit all transaction journals on a daily basis.
- Assist with inventory maintenance
Cricket is looking for outgoing, motivated, and customer-focused individuals. A definite advantage is given towards individuals who have bilingual Spanish skills. Also preferred status is granted to candidates with prior wireless experience.
Preferred Qualifications:
· At least one year retail store management experience in sales or customer service
· Fluent Spanish Speaker
· One of more years of sales experience in a quota driven environment
· Proficient use of PC software (MS Office preferred) and point of sales system
Job Type: Full-time
Pay: From $14.00 per hour
Expected hours: 30 – 45 per week
Benefits:
- Employee discount
- Flexible schedule
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Store management: 3 years (Required)
Language:
Work Location: In person