Hiring Company:
Delicatessen Services Co., LLC
Overview:
The Merchandiser/Order Writer/Selling Event Specialist is responsible for enhancing the customer experience by providing in-store support to national accounts during peak periods. The role will assess changing deli conditions throughout the day and tailor support to address store needs in real-time. The Premium Advantage Specialist will be in-store during peak customer traffic periods including weekends and weekdays until 7 pm.
Job Description:
Essential Functions
-
Positively impact the customer experience at the retail store level by accurately assessing the deli service needs throughout the day and adjusting focus to meet changing needs.
-
Actively engage with the deli customers through timely and sincere acknowledgment, proactive companion selling, and product.
-
Develop Brand loyalty and grow Brand usage by providing recipe ideas to deli customers.
-
Build rapport with deli customers to create and maintain loyal fans of Boar’s Head Brand products.
-
Host a variety of in-store sampling and product pairing events focusing on product presentation.
-
Build awareness of Boar’s Head Brand premium delicatessen products by engaging consumers through product sampling
-
Actively promote B.oar’s Head Brand products by educating consumers on flavor, nutritional information, quality, and complimentary products.
-
Possess a positive, energetic, and serving attitude
-
Provide behind-the-counter training to deli employees with a focus on exceptional customer service, product knowledge, product pairings, slicing techniques, etc.
-
Create a selling culture within the deli, mentor deli associates to become passionate about providing exceptional customer service
-
Set service case, ensuring the full product line is displayed in an appetizing manner
-
Maintain retail product presentations; ensure displays are fully stocked, clean, and visually pleasing, and each item is priced.
-
Update merchandising and marketing materials as required
-
Complete additional activities or special projects as assigned
Minimum Requirements
Physical Requirements
-
Ability to stand for a minimum of 4 hours
-
Ability to bend, twist, reach, climb, stoop, kneel, crouch, and crawl
-
Ability to lift or carry objects weighing up to 40 lbs.; push or pull objects up to 300 lbs.
-
Ability to work in a refrigerated/freezer environment
Job Requirements
-
High school diploma or equivalent
-
1+ years of experience as a Brand Concierge or 3 years of experience in retail sales, customer service, or a similar role.
-
Basic computer skills
-
Experience with food preparation is helpful but not required
-
Keep work area neat and clean; exhibit good food safety and sanitation practices at all times
-
Willingness to learn and operate a slicer
-
Must have own transportation and be willing to travel to different retail locations within assigned area
-
Ability to transport and set up a folding table, utensils, platters, etc.
-
Must have an internet-enabled cell phone
Location:
Indian Trail, NC
Time Type:
Full time
Department:
Cardinal Deli Provisions