National Capital Bank (NCB) is currently seeking a Full-Time Senior ACH (Deposit Operations) Specialist for our Headquarters location on Capitol Hill. There is a strong opportunity for growth in this position and at the National Capital Bank! Our Senior Deposit Operations Specialist is an integral position on NCB’s Deposit Operations Team working to assist in managing the day-to-day operations of deposit operations department, and especially the ACH functions and responsibilities.
Key Duties and Responsibilities:
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ACH Functions:
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Responsible for disputes, monitoring corrections, returns, ACH reclamations, ACH AFT setup, stop payment, etc.
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Ensures that the ACH functional responsibilities are completed in compliance with the NACHA ACH rules, regulations and NCB policies and procedures.
Reviews appropriate ACH reports.
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Check Functions:
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Responsible for fraud disputes, charge backs, stop payments, encoding errors, returns, foreign check collection and Fed adjustments.
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Review all applicable reports.
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Transaction Processing:
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Responsible for return item processing, unposted item repair, and posted exception processing.
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Daily review of Verafin module(s) for suspected fraud, reporting, and escalation.
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Department Support:
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ISC/CDARS, Lockbox, escheatment, document scanning and/or archiving to cold storage.
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Assists the Manager in the day-to-day operations, serves as resource to department, and supports the department in the absence of the Manager.
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Assists and supports Internal and External audits by gathering requested documents and/or records.
Qualifications and Proficiencies:
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Excellent communication skills.
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Strong problem-solving skills.
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Detail-oriented with strong documentation skills.
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Ability to follow policy and procedures.
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Ability to multitask with minimal supervision.
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Reliability and dependability.
Required Experience and Education:
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Two to Five years of similar or related experience, including time spent in preparatory positions.
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A high school degree or GED is required.
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Experience with FIS Core System and Accredited ACH Professional (AAP) a plus.
If you are a personable and reliable professional who possesses the above experience and qualifications, please apply to join our team! National Capital Bank is a growing Community Bank with exciting plans, a great, inclusive team atmosphere, and wonderful benefits! Our tradition of recognizing and rewarding our employees, supporting our neighborhoods, and contributing to the community has made us an employer of choice. We invite you to become part of our growing and dynamic team.
The National Capital Bank is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.