About Us...Ko Olina Golf Club is part of West Oahu's Ko Olina Resort witha beautiful and challenging 18-hole course built in 1990 by renowned golf course architect Ted Robinson. The clubhouse provides guests with spectacular views of the course, landscape and ocean, including a comprehensive golf shop.
Merchandising Manager is responsible for the overall Golf shopping experience and merchandise selection; must understand, analyze and forecast golf merchandise buying trends, fashion interests and preferences; research and review product lines; selects and orders merchandise; organizes and processes special orders and damaged/defective claims; monitors and maintains inventory budget levels; ensures sales and a well merchandised shop. Supervises, directs and trains subordinates in performing assigned duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
- Analyzes, forecasts and orders golf merchandise; develops and implements annual merchandise buying plan.
- Produces satisfactory gross margin through control of initial markups, markdowns, shrinkage control, vendor returns and markdown allowances; develops strategies to be able to react appropriately to changes in sales trends.
- Schedules, purchases and prepares purchase orders.
- Ensures open orders and invoice discrepancies are resolved.
- Maintains vendor relationships; researches and schedules appointments; reviews vendor lines; attends appointments as needed to assist in buying decisions.
- Prepares and reviews month-end, year-end and inventory reports; prepares and analyzes reports as requested.
- Develops sales promotions and timing calendars, assortment plans and programs to achieve sales and profit goals.
- Verifies, codes and approves invoices for payment.
- Merchandises and restocks Golf Shop; arranges and displays new merchandise lines in Golf Shop and windows.
- Composes, prepares and proof reads correspondence, emails, memos and faxes.
- Manages and maintains annual inventory and operating budgets.
- Responsible for achieving sales, mark-up, gross margin and turnover of inventory.
- Supervises and directs subordinates in duties related to sales, merchandising, purchasing, receiving and invoice reconciliation.
- Works directly with and trains golf shop and warehouse staff in proper merchandising and displaying; demonstrates proper work methods and instructs safety procedures to ensure compliance of safety regulations.
- Implements, enforces and complies with company policies and procedures. Answers questions concerning policies, procedures and work methods for employees.
- Reports status and progress of merchandising to Head Professional and General Manager.
- Prepares and processes damage claims, order acknowledgments and Golf Shop fill in requests.
- Prepares entry and coordinates photo shoots for award applications (100 Best Golf Shops).
- Prepares and processes special order requests and staff orders.
- Receives and tags merchandise; inputs orders and receiving information into computer system.
- Coordinates and prepares inventory for sales markdowns, two annual sale, quarterly inventories.
- Attends meetings, seminars, trade shows and other functions as required; traveling required.
SUPERVISORY RESPONSIBILITIES
Directly supervises and manages employees in the Retail Department; responsible for the overall direction, coordination, and evaluation of this unit. Carries out supervisory responsibilities in accordance with the company's policies and
applicable laws. Responsibilities include interviewing, training and motivating employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving
problems; instructing and demonstrating proper work methods and safety procedures to ensure compliance of safety regulations.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
- Bachelor's degree (B. A.) from four-year college or university
- Minimum three years in retail buying and management experience of subordinate staff and of a golf shop retail inventory.
- Previous experience with website online shop and maintenance.
- Outstanding and creative visual merchandising skills and shipping experience.
CRITICAL SKILLS
- Excellent communication skills, verbal and written.
- Inventory, management and merchandising with working and practical knowledge of open to buy systems.
- Strong understanding of guests’ buying trends and retail markets.
- Organizational and problem solving skills.
- Able to work effectively with and present information to other department heads, staff and vendors.
PHYSICAL DEMANDS
- Regularly required to talk or hear; stand or sit for extended periods of time; use hands to finger, handle, or feel; and reach with hands and arms.
- Occasionally required to walk or move to various locations within clubhouse; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
- Must frequently lift and/or move up to 50 pounds.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, and depth perception.
- While performing the duties of this job, may be frequently exposed to dust or airborne particles.
- A noise level in the work environment is usually quiet.
- Schedule must be flexible to include weekends and holidays.
Job Type: Full-time
Pay: $67,000.00 - $75,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
Experience:
- Online shop maintenance: 2 years (Preferred)
- Hawaii Golf retail merchandising and buying: 3 years (Required)
- Inventory management: 2 years (Required)
Work Location: In person