Reports to: Hospital Manager
Employee Status: Non-exempt
Job Summary:
As a Customer Service Representative, your duties will include but may not be limited to keeping accurate medical records, clerical work, client education, promotion of hospital products and services and support of the Doctors, practice manager and other team members. This position requires a practical knowledge of the hospital’s procedures, policies and services; client and patient treatment protocols; data transcribing; word processing and the standard procedures, records and terminology used in the veterinary hospital.
Knowledge, Skills and Abilities:
-Must be friendly, outgoing, and “people oriented”
- Excellent communication skills
- Problem-solving skills
- Excellent customer- service skills
-Telephone and computer skills are necessary
-Must be a team player willing to learn and to accept change
Benefit Conditions:
- Waiting period may apply
- Only full-time employees eligible
EMR Used:
Work Remotely
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Health insurance
- Paid time off
Schedule:
Experience:
- Client Service: 2 years (Required)
Shift availability:
- Night Shift (Required)
- Day Shift (Required)
Work Location: In person