SUMMARY
This position will be accountable and responsible for due diligence, Laser Pro documentation, and closing coordination related to commercial, SBA and consumer loans for the bank. Responsibilities include operational, servicing and administrative duties.
ESSENTIAL FUNCTIONS
Customer Service – Provide exceptional customer service to both internal and external customers including bank vendors.
Knowledge / Education – Maintain working knowledge of bank policies and procedures pertaining to the position responsibilities including all regulatory, compliance and security procedures. Employee will complete all assigned training on a timely basis. Must be familiar with and be able to review and understand multiple documents including but not limited to Trusts, Title Commitments, UCC searches. Entity Documents, Surveys etc.
Loan Processing – work with Lending team, customers and vendors to obtain due diligence items required to document loans. Organize files, review due diligence documents to create a needs list. Prepare Laser Pro documents for various types of loans according to the approval. Utilize check lists to prepare and review documents prior to closing. Schedule closings with Title companies once “Clear to Close” has been obtained. Audit post close packages to ensure all documentation has been signed and received by the bank. Fund loan proceeds via wire transfer, check or deposit as applicable. Process all invoices related to the loan. Update tracking for post close items, follow up on recorded documents and final Title Policies. Input loan to system, upload and index documents, audit electronic files to verify all documents have been imaged.
Daily Balancing and Report Review – Review system reports to ensure loan GLs are in balance, notify supervisor of any out of balance situations and help to investigate/resolve any issues. Audit loan and maintenance data entry reports for accuracy and list any corrections needed.
Daily Processing - Assist with loan advances, participation payments, escrow processing, insurance, paid in full processing and discharges and UCC continuations. Assists with all aspects of loan servicing including preparing payoff letters and calls from borrowers.
Any other projects or duties as assigned. Management retains discretion to add or change duties assigned at any time.
QUALIFICATIONS / SKILLS REQUIRED
Bachelor’s degree (B.A. or B.S.) or equivalent combination of education and experience. Minimum three years of commercial documentation experience required.
A minimum of 2 years Laser Pro experience is required.
Strong attention to detail is required.
Strong interpersonal skills that allow the employee to interact well with clients, potential clients, vendors and other Bank employees.
Strong problem-solving skills that allow employee to resolve circumstances/problems that may arise in carrying out above responsibilities.
Strong math skills that allow employee to carry out the responsibilities.
Strong writing skills that allow employee to write letters, memos, and other documents from time-to-time that are clear, grammatically accurate and are professional in appearance and content.
Strong reading and comprehension skills that allow employee to properly evaluate documents, and to apply and comply with Bank policies and procedures, government regulations, etc.
Ability to work independently with limited direction from supervisor.
Ability to manage multiple demands and priorities, and realign priorities, as necessary.
SOFTWARE / SYSTEMS
Position requires employee to be able to use the following software/systems, as well as any that may be added by the Bank in the future that apply to employee’s position:
Microsoft Office: Word, Excel, Outlook, Adobe, Nitro Power Point, Teams
Internal: CSI NuPoint, Laser Pro
External: Michigan UCC, Michigan Corporation Divisions, FedEx, UPS, DocuSign, OneSpan, MERS
WORK LOCATION
Birmingham, MI 48009 In office or hybrid
Job Type: Full-time
Pay: $65,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Paid time off
- Parental leave
- Vision insurance
Schedule:
Experience:
- commercial loan documentation: 1 year (Required)
Ability to Commute:
- Birmingham, MI 48009 (Required)
Work Location: Hybrid remote in Birmingham, MI 48009