JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
The Senior Vice President, Workplace Strategy will develop workplace strategy solutions and lead client-facing engagements around the future of work, return to office, space programming, and portfolio optimization. In addition to a consulting, planning and technical background, the role requires strong presentation and organizational skills. 20-25% travel is required for this role.
What this job involves:Sales & Subject Matter Expertise:
Partner with our brokers for business development, pursuits, proposals, and client service delivery
Develop, implement, and manage Workplace Strategy engagementsThis will include benchmarking current spaces and comparing to industry peers or researching an organization’s current workplace environment and identifying areas of potential improvements related to space usage, culture, or demographics.
Lead programming efforts, employee surveys, test-fits, business interviews, utilization studies, mobility assessments, visioning sessions and focus groups.
Collaborate with JLL Marketing and Research to create workplace collateral and thought leadership pieces
Refine and localize the workplace service offering (process, tools, and deliverables) to be relevant in your market
Understand the real estate project life cycle and be able to gather and analyze data and develop insights to inform and business decisions specific to existing and future client requirement
Act as Subject Matter Expert (SME) by staying abreast of current workplacetrends across industries and geographies.
Represent JLL’s workplace team at relevant industry forums and professional associations
Relationship Management / Delivery:
Maintain strong working relationships with internal customers (brokers, leadership, etc.) and key clients
Steer the direction of workplace projects and oversee the process / output of your team to ensure a high level of execution and client satisfaction
Act as escalation point for delivery issues
The Candidate:
The successful candidate will have a strong combination of Workplace Strategy, Workplace Experience, and/or Occupancy Planning experience, the ability to win business, and deliver workplace projects.
Requirements:
Bachelor’s degree (Required)
MBA or M.Arch, advanced degree and/or certifications (Preferred)
10-15+ years’ related experience in Workplace strategy, architecture, consulting, corporate real estate, facilities management, project management, construction management, design, human resources, organizational development, communications or change management roles
Strong background in business development and point-of-sale presentation skills
Impeccable and concise communication and presentation skills, verbal and written
Strong time management skills and demonstrated ability to meet deadlines
People management experience
Proficiency in AutoCad, REVIT, BIM or other drafting technologies is (Required)
Proficiency in CAFM/IWMS system or other workplace technologies is (Preferred)
Knowledge & Abilities:
Ability to work both independently and cooperatively in an agile environment, including virtual collaboration with remote colleagues
Ability to multi-task in high-pressure deadline driven environments
Previously managed multiple projects and coordinated activities for various individuals/groups
Strong analytical skills and the ability to interpret qualitative and quantitative research data and synthesize into meaningful and actionable results
Energetic, creative, and willing to work hard in a fast-paced environment; enjoys variety and challenges of consulting work
An entrepreneurial orientation with strong understanding of the business development challenges in the Real Estate advisory services sector
Workplace program implementation experience in a corporate setting, working alongside cross-functional real estate, facilities, IT, HR, finance and change management teams (Preferred)
Skills:
LEADERSHIP: A leader with exceptional communication skills coupled with excellent active listening skills. Ability to clearly articulate messages to a variety of audiences. Establish and maintain strong relationships on all levels of organization.
BUSINESS DEVELOPMENT: Track record as a key sales partner and contributor in working with a variety of internal and external customers and stakeholders in long, complex sales cycles/environments.
INFLUENCE: Ability to influence others and move toward a common vision or goal. Able to work effectively at all levels in an organization. Must be a team player and able to work collaboratively with and through others.
PROJECT MANAGEMENT: Knows how to effectively structure, staff and manage projects and teams to insure there is clarity of expectation, timely execution, corrective action when needed and successful outcomes.
ANALYTICS: Has a structured approach to problem solving with a natural inclination for planning strategy and tactics.
CHARACTER: Resilient, curious and resourceful.
FLEXIBLE & ADAPTABLE: Able to work in ambiguous situations with optimistic inclinations.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.