Job Summary: We are seeking a dedicated Service Writer to join our team. The Service Writer will be responsible for providing exceptional customer service, coordinating vehicle repairs, and ensuring customer satisfaction. Duties: - Greet customers and assist them with their service needs - Communicate with service technicians to determine vehicle issues and repairs needed - Prepare accurate repair orders and estimates for customers - Coordinate vehicle drop-off and pick-up with customers - Explain repair recommendations to customers in a clear and understandable manner - Upsell additional services or maintenance as needed - Maintain a clean and organized work area Qualifications: - Previous experience in automotive repair or service writing preferred - Knowledge of automotive terminology and repair processes - Strong communication and customer service skills - Ability to multitask in a fast-paced environment - Experience with cash handling is a plus - Familiarity with diesel engine repair, auto body repair, or mechanical knowledge is advantageous - Ability to work collaboratively with service technicians and other team members This position offers the opportunity to work in a dynamic automotive service environment, interact with customers, and contribute to the overall success of the service department. If you have a passion for automotive repair and customer service, we encourage you to apply for the Service Writer position.
Job Type: Full-time
Pay: $58,691.00 - $65,387.00 per year
Benefits:
- Employee discount
- Paid time off
Day range:
Shift:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Jersey Village, TX 77065 (Required)
Ability to Relocate:
- Jersey Village, TX 77065: Relocate before starting work (Required)
Work Location: In person