Job Description
Full-time pet groomer sought to join our growing business! Build a rewarding career surrounded by a team of professionals dedicated to giving dogs the best day ever and providing premium services to pet parents. Dogtopia is seeking an experienced dog groomer with a caring personality to add to our team. Hours can be flexible, depending on appointments, but typically we average 4-6 grooms per day and growing fast.
The ideal candidate should have 2-5 years’ experience and their own complete tool kit. We supply tub, cage banks, dryers, grooming supplies, confirmation of all appointments, and a rapidly growing client base. Pay rate starts at 50% commission with the possibility for a greater commission based upon performance. You will grow with us.
Duties:
- Personally communicate with clients:
- Learn and use clients’ and pets’ names; know pet habits and sensitivities.
- Clarify instructions – personally call owners to double check instructions if there are ANY questions.
- If time allows, personally call the client to inform them that their pet is ready to go and thank the client.
- Educate clients with confidence and knowledge on the services and products available.
- Demonstrate a sincere concern and sense of urgency to remedy any problem a customer may have.
- Accurately record and maintain grooming records.
- Efficiently and productively coordinate the grooming demand/schedule.
- Ensure the safety and security of animals by using proper animal restraint and grooming procedures.
- Perform, train and supervise bathing, including ear cleaning, nail trims, anal glands, brush outs and sanitary cuts, if needed.
- Perform the “Perfect Groom” according to Dogtopia policies and procedures and ensure Grooming Quality Control.
- Complete all grooms on time. Pets are completely dried and groomed according to the client’s instructions.
- Perform client communications (phone calls, emails, greeting, report cards) in a timely manner according to Dogtopia policies and procedures.
- Maintain cleanliness and sanitation standards in all grooming areas.
- Manage the bathing and grooming facilities including equipment. Ensure that all equipment is properly cleaned, sanitized and stored.
Required Skills Necessary Skills and Abilities Include:
- Ability to perform 10 to 12 grooms per day with bathing assistance or 6 to 8 grooms per day if performing own baths.
- Ability to lift up to 50 pounds.
- Ability to physically and comfortably interact with animals.
- Ability to bend, stand, stoop, walk, sit, or walk for long periods of time.
- Ability to use hands to manipulate, handle or reach out with arms.
- Excellent communication and time management skills.
- Ability to offer outstanding and consistent customer service
Required Experience 2-5 years experience and their own complete tool kit. Desired Skills Scissoring Skills Desired Experience One year of experience in grooming under the leadership of a professional Groomer, or have received formal instruction from a reputable grooming school.
Job Type: Full-time
Salary: $30,000.00 to $60,000.00 /year
Job Type: Full-time
Pay: $30,000.00 - $60,000.00 per year
Benefits:
- Employee discount
- Flexible schedule
Compensation package:
Schedule:
- Monday to Friday
- Weekends as needed
Shift availability:
Work Location: In person