**Exciting Opportunity: Call Center Representative – up to $30/hour!**
**Be the Voice That Makes a Difference!**
Join us in a rewarding career where your enthusiasm and energy over the phone become your greatest assets. We are seeking a BILINGUAL/SPANISH Dental Call Center Representative who can efficiently resolve patient inquiries and schedule appointments, with a strong focus on maintaining patient satisfaction. Embrace the opportunity to earn a competitive $30/hour while making a significant impact in our patients' lives.
**The ideal candidate should possess experience in effectively communicating with dental patients using a variety of dental terminology and language to establish strong connections, particularly with Spanish-speaking patients.**
**Your Role & Impact:**
**Patient-Centric Approach:** Bring value to every patient interaction, ensuring their needs are at the forefront of everything you do.
**Achievement of Goals:** Contribute to department success through individual accountability and collaborative efforts.
**Industry Knowledge Growth:** Continuously expand your understanding of the dental industry and practices.
**Decision-Making:** Use sound judgment in evaluating potential patients and their need for care.
**Efficient Communication:** Respond promptly to phone calls to minimize missed connections.
**Leadership Support:** Offer guidance to less experienced team members and keep detailed notes for seamless patient experiences.
**Proactive Engagement:** Anticipate patient needs, re-book missed appointments, and identify opportunities for added value.
**What We Offer:**
**Competitive Compensation:** Earn $30/hour with the potential for bonus pay.
**Comprehensive Benefits:** Enjoy health, vision insurance, and paid time off.
**Flexible Scheduling:** Work in shifts that balance your professional and personal life.
**Professional Growth:** Opportunities for advancement in a dynamic and supportive environment.
**Who You Are:**
- Experienced in customer support, preferably in a call center or dental office.
- Enthusiastic and effective communicator over the phone.
- Skilled in multitasking, setting priorities, and managing time.
- Eager to learn and grow within the dental industry.
**Ready to Join Us?**
This is more than just a job; it's a journey towards personal and professional growth. If you're ready to be a part of a team where your contributions are valued and your growth is a priority, apply now!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No less than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
- Call center
- In-person
- Office
Experience:
- Customer service: 1 year (Required)
- Call center: 1 year (Required)
Language:
- English (Required)
- Spanish (Required)
Work Location: In person