Pharmacy Technician Trainee - CVSHealth
Beverly, MA. Work as part of the Pharmacy Team to ensure that each customer has a positive shopping experience at CVS and to ensure customer satisfaction by serving each customer according to our company Values.
The Pharmacy Technician Trainee is a training position where you can move to a Pharmacy Technician upon successful completion of CVS Pharmacy Technician Training Program and per local state pharmacy guidelines.
Please note in select markets the collective bargaining agreement rules regarding the Pharmacy Technician would apply.
Required Qualifications:
Must be at least 18 years of age
Must have the ability to perform the following tasks:
* Customer Service
Greet each customer in a courteous and professional mannerAssist all pharmacy and front store customers with their questions and concernsRequest additional help when needed to maximize customer satisfactionMaintain customer/patient confidentiality according to HIPAA and company standardsAnswer telephone with appropriate greetingOperations
* Comply with all federal and state laws, rules and regulations. Comply with CVS policy and procedures at all time. Adhere to CVS workflow and ensure quality assurance standards are maintained at all times. Maintain prescription prioritization throughout prescription processing. Process prescriptions including translation of SIG codes, product selection, counting and measuring drugs, capping and uncapping vials and bottleslabeling of prescriptions. Resolve Third Party rejections and complete any manual claim forms.
* Perform all register transactions, in adherence of CVS policy and procedures. This includes cash, check and charge transactions. Bag merchandise upon completion of salePerform all prescription pick-up procedures, in adherence of CVS policy and procedures; Complete Prescription Pick-Up Log, validate customer address.
* Make the Offer to Counsel and direct customer to Pharmacist or Intern (if applicable)Communicate with all healthcare professionals when permissible and according to state law. Retrieve and file prescriptions appropriately according to State and Federal Law.
* Participate in all required store operational meetings. Maintain a clean, organized and professional pharmacy department, according to CVS standards. Access, input and retrieve information to/from the computer. Stand for extended periods of time. Assist front store operations when needed.
* Maintain in-stock by ensuring all inventory management policies and procedures are followedUtilize appropriate report(s) to maintain replenishment. Pull outdated, damaged and recalled merchandise and prepare for return. Assist with putting away drug orders (except CIIs) as permitted by law.
* Human Resources
Support scheduling activities according to the needs of the business and workflow model. Complete all required training programs.
Job Type: Part-time
Ability to Relocate:
- Beverly, MA 01915: Relocate before starting work (Required)
Work Location: In person