Research Specialist IV
Serves as senior analyst/specialist for activities associated with Work Measurement (WM), Random Moment Sampling (RMS) studies, Timekeeping and Sole Source Cost Allocation Certification (SSCAC) systems for the Health and Human Services Commission (HHSC). Performs highly advanced consultative services and technical assistance work which may include but is not limited to planning/coordinating, developing study methodologies, validating data, training participants, statistical analysis and preparing agency federal and state reports. Troubleshoots technical issues related to system applications and portal system used for the studies/timekeeping/sole source systems. Acts as the main point of contact for any related WM, RMS, timekeeping & SSCAC issues. Supervises and oversees the work of study/timekeeping/sole source participants. Consults with program, budget and accounting staff in the planning, implementation, and monitoring of all unit's systems. Documents work processes through flow charts and narrative. Works under limited supervision with considerable latitude for the use of initiative and independent judgment.
Essential Job Functions:
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Coordinates, plans and develops Work Measurement (WM) and Random Moment (RMS) studies for HHSC programs. Maintains and monitors the Public Assistance Cost Allocation Plan (PACAP) Random Moment Sampling (RMS) system for HHSC programs.
Communicates with others (internally or externally) to provide training, technical assistance, request/verify information, answer inquiries, address issues, resolve problems or complaints for study/timekeeping/SSCAC participants.
Develops study instruments, timekeeping sheets, monthly SSCAC files and training materials.
Collects and compiles data and uses statistical methods and Power Queries to analyze data for WM/RMS studies, timekeeping & SSCAC. Also conducts quality assurance reviews on study, timekeeping & SSCAC data following unit procedures.
Coordinates and prepares the quarterly & semi-annual RMS reports, WM final study reports and monthly timekeeping/SSCA results.
Participates in planning and program review or analysis to ensure that methods, procedures, or materials comply with state and federal requirements and support the programs served.
Communicates study, timekeeping & SSCAC results to relevant HHSC program areas, accounting, and budget staff within the specified deadlines.
Serves as the subject matter expert at meetings, planning sessions and workgroups to address business processes, issues, regulations, and audits.
Knowledge Skills Abilities:
Knowledge of research methods, statistical/data analysis processes, reporting and evaluation.
Skill in interpreting state and federal rules and regulations and policies.
Skill in use of Microsoft Office Suite, specifically Excel, Access, Power Point, Share Point, and Power Automate.
Skill in planning, coordinating, and monitoring projects and/or supervising the work of others.
Skill in training agency staff in individual or small group settings as related to data collection or analysis.
Ability to gather, assemble, correlate, and analyze facts and data.
Ability to prepare concise reports.
Ability to make independent and sound decision/judgments.
Ability to organize workload and set priorities.
Registration or Licensure Requirements:
N/A
Initial Selection Criteria:
Experience in research methods, statistical/data analysis processes, reporting and/or evaluation.
Experience in the use of Microsoft Office Suite, specifically Excel, Access, Power Point or other (i.e. Share Point, Power Automate, Forms).
Experience in planning, organizing, and coordinating projects; collecting and evaluating data; interpreting and publishing findings.
Experience in communicating effectively; and supervising the work of others.
Graduation from an accredited four-year college or university with major course work in business, finance, statistical analysis, or related field is generally preferred. Experience may be substituted for each year of education.
Additional Information:
The unit teleworks 4 days/week, in the office on Wednesdays.
MOS Code:
35F,38A,49A,15,683X,783X, ISS,OSS,0231,0531,4591,4505,8051,8825,8850,15AZX
HHS agencies use E-Verify. You must bring your I-9 documentation with you on your first day of work.
In compliance with the Americans with Disabilities Act (ADA), HHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.
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