About us
RPI Printing is a mid-size offset and digital printer in Fall River, MA. We offer a wide range of high-quality printing services for personal and commercial printing. In addition, we offer full range mailing service as well as promotional products.
**Job Overview:**
We are seeking a highly motivated and customer-oriented individual with print industry experience to join our team as a Customer Service Representative.
You will be dealing directly with customers, preparing estimates, work orders in a fast-paced, deadline driven environment with a strong commitment to customer satisfaction.
**Responsibilities:**
- Enter orders and requests for pricing/quotes from customers and salespeople
- Create job tickets and quotes from a set of specifications
- Perform quality control checks on orders while in production
- Communicating with customers when needed
**Qualifications:**
- Experience in print production and general knowledge of printing processes required
- General knowledge in mailing is preferred but not required
- Strong Attention to detail and ability to perform quality checks
- Excellent organizational and time management skills
- Exceptional customer service and communications skills
- Ability to work well independently and as part of a team
- Ability to learn and take feedback
Job Type: Full-time
Pay: $18.00 - $30.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
Work Location: In person