Responsibilities:
- Help build and maintain relationships with customers to help identify financial products and services.
- Generate sales leads and referrals through community outreach activities and on-site visits with local businesses.
- Supervisory duties will include, but are not limited to: coaching, counseling, scheduling, training, approving transactions, coordinating job duties, reviewing time cards, and conducting performance evaluations.
- Assist customers with concerns or questions regarding accounts.
- Represent oneself and the bank in a positive, courteous, friendly, and professional manner.
- Create stability and cultivate an engaged and enthusiastic team through effective coaching on proper behaviors, sales techniques, service expectations and compliance guidelines, while modeling the same.
- Ensure audit/compliance procedures and Personal Banking policies are followed, while maintaining the highest level of customer service.
- Ensure new hire and regulatory compliance training is completed timely.
- Ensure security measures are adhered to regarding opening and closing procedures.
Required Qualifications:
- 2+ years of overall Banking Branch experience.
- Some manager or supervisor experience at a Bank Branch.
- Some supervisory experience or management experience is a plus.
- Retail banking, or Consumer banking, or Commercial banking experience required
- Previous banking center management experience is required.
- Candidates must possess extensive knowledge and familiarity of banking products and services.
- Leadership skills, sound decision making, the ability to motivate others, and the capability to address conflict in a positive and productive manner.
- Proven ability to proactively and effectively participate in a sales program, as well as meeting or exceeding expectations for the sales and referral activities established for this position.
- Excellent customer service skills, including interpersonal and communication skills.
- Excellent organizational skills.
Job Type: Full-time
Pay: $63,130.00 - $70,584.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Physical setting:
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Retail banking: 2 years (Required)
- Overall Banking Branch: 3 years (Required)
- manager or supervisor experience at a Bank Branch.: 1 year (Required)
- Retail banking, or Consumer banking, or Commercial banking: 1 year (Required)
- Previous banking center management: 1 year (Required)
Ability to Commute:
- Oklahoma City, OK (Required)
Work Location: In person