Job Description: We are seeking an experienced and motivated Automotive Shop Manager to lead our team and oversee daily operations. The ideal candidate will have a strong background in automotive repair and management, excellent leadership skills, and a commitment to delivering exceptional customer service.
Key Responsibilities:
- Oversee daily operations of the automotive shop, including scheduling, workflow, and quality control.
- Manage a team of technicians, providing guidance, training, and support to ensure high performance.
- Ensure all work is performed efficiently, accurately, and in compliance with industry standards.
- Maintain an organized, clean, and safe work environment.
- Handle customer inquiries, complaints, and service requests, ensuring a high level of customer satisfaction.
- Monitor inventory levels, order supplies, and manage vendor relationships.
- Prepare and manage budgets, financial reports, and performance metrics.
- Develop and implement policies and procedures to improve operational efficiency and customer service.
- Stay current with industry trends, advancements, and best practices.
Qualifications:
- High school diploma or equivalent; a degree in automotive technology or business management is a plus.
- Proven experience as an automotive technician and in a managerial role.
- Strong knowledge of automotive systems, repair processes, and shop management.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage and motivate a team in a fast-paced environment.
- Strong organizational and problem-solving abilities.
- Proficient in using automotive diagnostic tools and shop management software.
- Valid driver's license.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: No less than 30 per week
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person