Role Summary: Support the Store Manager in overseeing sales, merchandising, providing outstanding customer service, demonstrating sales floor leadership and inventory control.
Performance Measures / Success criteria
1. Partner with Store Manager for execution of all policies, procedures and operation of store environment including loss prevention.
2. Become the sales leader within the store environment emphasizing store and individual goals in order to elevate the customer service experience.
3. Ensure sales team has the knowledge and the tools to perform their job in order to Achieve/exceed personal sales goals.
4. Supervise the sales team and follow up on the performance in order to ensure continuous sales coverage and assess the personal performance.
5. Assure sales floor presentation standards and maintain it regularly in order to meet company’s standards.
6. Coordinate with the Store Manager the stock needs in order ensure that necessary merchandise is available and meets the client requirement.
_ Requirements:_
· High School Diploma or Advanced degree
Knowledge, Technical Skills and Experience:
· Retail management experience
· Sales negotiation skills, Selling Techniques
· Microsoft Office
· Speaks well and uses effective verbal skills.
Availability: Nights, Weekends, Holidays – minimum 40 hours per week
Physical Demands & Working Conditions:
· Must be able to lift heavy boxes – receiving, stocking purposes.
· Must be able to climb a ladder – 8’ or 14’
Job Type: Full-time
Pay: $40,000.00 - $42,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Charlotte, NC 28278 (Required)
Ability to Relocate:
- Charlotte, NC 28278: Relocate before starting work (Required)
Work Location: In person