Front Desk Receptionist
We are looking for a friendly and positive personality to join our Front Desk team! Do you take pride in your work? Would you rate your customer service 5 star? Do you have a heart to serve? Then apply today!
Our ideal candidate will have a friendly and easy-going personality while also being perceptive and disciplined in time management. You should be self-motivated and driven, but enjoy learning and feedback. Natural leaders that will guide a team in the right direction are exactly what we are looking for. You will need a guest-oriented approach, attention to detail and a strong follow-up/follow through thought process. You will need to take pride in your appearance and well being, as a reflection of the beauty industry you are working in! These skills are essential. We need someone who can learn quickly and handle the flexibility of working in a fast-paced and unpredictable environment.
This is not an entry level position. Candidates must have experience in the industry or similar roles to be considered.
Qualifications and Skills:
- Proven experience as a front desk coordinator, receptionist, or similar position
- Prior experience in a spa, salon, med-spa, or medical office HIGHLY preferred
- 2+ years’ experience in a first-class customer service environment
- Leadership experience handling training of new staff members is a plus
- Great with people - warm, friendly, and helpful, both in person and on the phone.
- Excellent ability to multi-task
- Basic Microsoft Office and computer skills essential.
- Experience with Meevo software is a plus.
- Open availability is a plus, Saturdays are required.
Duties:
- Greet and welcome guests in a friendly and professional manner
- Answer phone calls, take messages, and transfer calls to appropriate individuals
- Schedule appointments and manage calendars for multiple providers
- Process Payments
- Maintain guest records and update information as necessary
- Coordinate projects and assist with administrative tasks as assigned
- Handle incoming and outgoing mail and packages
- Perform general clerical duties such as filing and scanning
- Maintaining a neat, well kept front lobby
- Run errands and help with service provider side-work as needed
- Assist in helping market the spa as needed, such as with our social media accounts
Benefits:
- Employee Discount
- FREE SERVICES when training opportunities arise
- Flexible Schedules
- Paid Time Off (Waiting period applies)
- Supplemental Insurance (Waiting period applies)
- Bonus Opportunities such as retail commissions!
- A non-toxic, positive team work environment
This Job Is Perfect for people that are:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Detail-oriented -- would rather focus on the details of work than the bigger picture
Salary: Ranges based on experience
Join our team as a Front Desk Receptionist! We offer competitive pay, a supportive work environment, and opportunities for growth within the organization. If you have excellent communication, attention to detail, and enjoy providing exceptional customer service, we would love to meet you!
Please note that only qualified candidates will be contacted for an interview. Thank you for considering this opportunity.
Note: This job description is intended to provide a general overview of the position. Duties, responsibilities, and requirements may be subject to change based on organizational needs.
Job Types: Full-time, Part-time
Pay: $12.00 - $15.00 per hour
Expected hours: 8 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Customer Service: 2 years (Required)
Ability to Commute:
- Chesapeake, VA 23320 (Required)
Work Location: In person