We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services. Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions.
This will be a great opportunity for a student in cosmetology or esthetics program To gain salon experience and to have a chance to learn other modality in the beauty industry.
To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.
Responsibilities
- Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
- Book and confirm appointments via phone and email
- Process transactions (cash and credit cards) and issue receipts
- Offer beverages and chat with clients who are in the waiting area
- Welcome walk-ins, answer questions about services and schedule appointments based on availability
- Inform clients about new services and discounts
- Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
- Update client records with contact and billing details, appointments and services offered
- Maintain a tidy reception area
Skills
Work experience as a Salon Receptionist, Front Desk Representative or similar role
- Friendly and warm persona
- Familiarity with processing transactions
- Excellent communication abilities (verbal, phone and email) with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm under stressful circumstances
- High School diploma
What we offer:
In addition to a competitive hourly wage, to the right candidate, we are offering:
Training in other esthetics modalities if desired
Discount on all services
Commission pay on top of hourly wage
Opportunity for full time or stylist position
Job Type: Part-time
Pay: $10.00 - $16.00 per hour
Expected hours: 10 – 15 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
Weekly day range:
Education:
- High school or equivalent (Preferred)
Ability to Relocate:
- Langhorne, PA 19047: Relocate before starting work (Required)
Work Location: In person