Choice Hotels Experience is preferred. After filling out questions and submitting your resume you will be contacted via Indeed email to fill out hotel application if all qualifications are met. Not answering all screening questions may affect your chances of moving on to the next step of the hiring prosses.
Currently hiring someone that can speak both English and Spanish. This will be part time to fill in for any shift as needed. Must be able to work any night of the week/weekend. Must be available to work all shifts when needed...1st shift (7am to 3pm), 2nd shift (3pm to 11pm), and 3rd shift (11pm to 7am). Most of the shifts needed will be 2nd and 3rd shift and weekends. Must work Friday, Saturday, Sunday. Will work no less than two night of 3rd shift. This opening is for part time.
Responsibilities and Duties
- Receives and processes incoming guests
- Ensure a delightful, seamless arrival and departure for our guests.
- Greets guest and processes hotel registration and other transactions
- Keeps current on hotel accommodations, services and local attractions
- Handles all guest compliments, comments, observations and challenges
- Processes customer credit at check-in in accordance with hotel policy and data privacy policy standards
- Responsible for answering and fielding all calls to the hotel, both internal and external
- Maintains confidentiality of guest information
- Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
- Run nightly reports.
- Start and set out breakfast for the breakfast attendant.
- Performs other duties as required
Qualifications and Skills
- Strong verbal skills
- Speaks Spanish
- Works well independently or as part of a team
- Strong attention to detail
- Commitment to exceptional guest service
- Ability to maintain a positive and professional attitude when handling all situations
- Adhere to the policies and procedures of the hotel
- Ability to work a flexible schedule including nights, holidays, and weekends
- Working knowledge of computer, phone and math skills.
- On time
- Able to stay awake for overnight shift.
Job Type: Part-time
Pay: From $10.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- On call
- Overnight shift
- Weekends as needed
Work setting:
People with a criminal record are encouraged to apply
Application Question(s):
- How long will it take you to get to Quality Inn?
- Have you worked at Quality Inn 1200 Benvenue Rd Rocky Mount NC 27804? If yes why did you leave?
- List all days you are available to work?
Education:
- High school or equivalent (Required)
Experience:
- Hotel front desk: 1 year (Preferred)
Language:
- English (Required)
- Spanish (Preferred)
License/Certification:
- Driver's License (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Work Location: In person