ASRC Federal is seeking a Quality and Program Management Senior Manager to support our Quality and Program Risk organization.
This is a remote position.
Key Role:
- As a company business partner, matrix manages quality and program risk management services in support of ASRC Federal Shared Services, Operating Group(s), Program Managers and staff
- Lead, direct, influence and champion customer centric and company-wide quality and program management related initiatives and activities
- Plan, manage and direct quality and program risk management policies, processes, programs, audits and other activities
- Provide technical direction and guidance throughout the company regarding processes, tool and technology related to quality and program risk management including ISO, CMMI and PMP
- (Focus Area) Leads enterprise management efforts in relation to CMMI for Services and Development Maturity Level 3 Benchmark(s)
- Leads enterprise management efforts in relation to ISO 9001, AS9100, ISO 20000-1 and ISO 27001
- Foster ownership and accountability of quality and program risk management throughout the organization from opportunity through program execution and close out
- Design and implement quality and program risk management training appropriate to the context of each internal organization
- Lead, support, track and manage nonconformance root cause analysis, corrective action planning and evaluation of action effectiveness throughout all levels of the organization
- Support and provide SME technical knowledge for business development, capture, proposal and transition activities throughout all phases of the opportunity pursuit lifecycle
- Provide value-based leadership and insight with the identification of opportunity and program execution risk
- Prepares for and participates in Management Review Boards to highlight the organization’s quality management health of program performance and effectiveness of the QMS
- Fosters a culture of quality, drive continuous, value-based improvement of the company quality program
- Participate and support Company program reviews to include contract readiness reviews, monthly reviews, independent reviews, and focused reviews
- Analyze, compile, and report findings of non-conformance and/or non-compliance providing recommendations for improvement.
- Identify, respond, log, escalate, and track issues, lessons learned, non-conformances, and corrective actions to closure
- Identify opportunities for improvements, including the review and assessment of lessons learned
- Support corporate, program management, and operations staff in developing and maintaining documented plans, procedures and other process assets
- Perform other duties as determined and assigned by the Vice President of Quality and Program Risk Management
- Bachelor's degree, or equivalent with 15 years of Quality Assurance and Program Risk management experience
- 10 years of Federal Government contract experience, with FAR, DFAR and applicable Federal Agency acquisition regulatory requirements
- 10 years supporting a combination of business development, capture, and proposal team activities
- 10 years in a company Senior Management role, with strong company functional area / shared services business process acumen working directly with company executive leadership
- 10 years providing program management internal or external consulting
- Lead Auditor of one of the following certification standards: AS9100, ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2013
- CMMI for Development and Services V3.0 Certified Associate or greater
- Must be a self-starter, detail oriented and highly organized
- Ability to influence through demonstrating compelling and inspiring vision, purpose and application of service / program management business best practices
- MS Office suite skills to include Word, Excel, SharePoint, Visio, and experience working in SharePoint
- Experience in leading the development, implementation, and surveillance of certified management systems
- Experience in auditing processes, services, and management systems.
- Experience in the development, implementation, and continuous improvement of business processes and process assets
- Ability to demonstrate high integrity and appropriate judgment working with sensitive information.
- Ability to develop and deliver agendas, plans, processes, process assets, and reports accurately and on schedule.
- Ability to influence, lead and manage cross functional teams to achieve organizational objectives.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled