Job Summary:
We are seeking a fun and reliable Welcome Team Member for our Welcome Center and Pro Shop in Dripping Springs! Dreamland is the home of 16 pickle ball courts with Pro Shop, TWO 18 hole mini-golf courses, disk golf, splash pad & playground, and Bar & Kitchen! Our Welcome Team Member is our Front-Line for FUN.
Responsibilities:
- Greet and welcome guests in a friendly, fun, and professional manner
- Assist guests with check-in and check-out processes
- Handle guest inquiries, requests, and complaints promptly and courteously
- Provide information about games and event site
- Gain knowledge about store merchandise and provide a positive sales experience
- Operate phone to handle incoming calls and transfer them to the appropriate department
- Process payments and maintain accurate guest accounts
- Collaborate with other staff to ensure guest satisfaction and enjoyment
Qualifications:
- Previous experience in guest services, customer service, retail preferred
- Proficiency in using computer and phone systems
- Strong communication skills with the ability to interact effectively with guests and team members
- Knowledge of hospitality industry practices and standards
- Ability to work flexible hours including evenings, weekends, or holidays
- Ability to problem solve
Become a member of our Dream Team to start creating memorable experiences for our guests in this dynamic and fun-loving environment!
Job Types: Full-time, Part-time
Pay: From $12.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Free parking
- Paid time off
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- Nights as needed
- Weekends as needed
Work setting:
People with a criminal record are encouraged to apply
Work Location: In person