About Us:
Sarjit Singh Insurance Agency Inc. is a leading insurance provider dedicated to serving our clients with integrity and excellence. We specialize in offering a wide range of insurance products to meet the diverse needs of our customers.
Life or Commercial Insurance Producer Role
Job Description:
We are currently seeking a qualified applicants with either a life insurance certification OR property/casualty license to join our team. In this role, you will be responsible for designing and creating life insurance policies tailored to the unique needs and preferences of our clients.
Responsibilities:
- Utilize your expertise and knowledge of life OR commercial insurance to analyze client needs and recommend suitable policy options.
- Collaborate with clients to gather necessary information and assess their financial situation to determine the appropriate coverage.
- Customize insurance policies to meet individual client requirements while ensuring compliance with regulations and company policies.
- Provide guidance and advice to clients on the features and benefits of different life insurance products.
- Maintain accurate records of client interactions and policy details.
Requirements:
- Valid life insurance certification OR property/casualty license
- Previous experience in the insurance industry, preferably in a similar role.
- Strong understanding of different types of life insurance policies and their features.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and strong analytical skills.
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Customer Service Representative Role
Job Description: We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for our clients, providing exceptional service and support. Your primary responsibilities will include handling inquiries, processing policy changes, and assisting with claims.
Responsibilities:
- Respond to customer inquiries via phone, email, and in-person, providing timely and accurate information.
- Assist clients with policy changes, renewals, and cancellations.
- Process new insurance applications and verify the accuracy of information provided.
- Handle claims processing, including initial intake and follow-up with clients and insurance carriers.
- Resolve customer complaints and issues in a professional and courteous manner.
- Maintain detailed and accurate records of customer interactions and transactions.
- Educate clients on insurance policies, coverage options, and billing procedures.
- Collaborate with the sales team to identify opportunities for cross-selling and up-selling insurance products.
- Stay updated on industry trends, company policies, and insurance regulations.
Requirements:
- High school diploma or equivalent; associate or bachelor's degree in a related field is a plus.
- Proven experience in customer service, preferably in the insurance industry.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to multitask and manage time effectively in a fast-paced environment.
- Positive attitude and a commitment to providing outstanding customer service.
- Knowledge of insurance products and regulations is preferred.
- Bilingual skills are a plus.
If you are a motivated individual with a passion for helping clients secure their financial future through insurance, we encourage you to apply for these exciting opportunities.
To apply, please submit your resume and cover letter to ssarjit45@gmail.com outlining your qualifications and experience in the insurance industry.
Sarjit Singh Insurance Agency Inc. is an equal opportunity employer and welcomes candidates from diverse backgrounds.
Job Types: Full-time, Part-time
Pay: $18.00 - $24.00 per hour
Expected hours: 20 – 40 per week
Supplemental pay types:
Weekly day range:
Work setting:
License/Certification:
- Insurance Producer License (Required)
- Life Insurance License (Required)
Ability to Commute:
- San Bruno, CA 94066 (Required)
Work Location: In person