Job description
We’re a thriving and growing brand and digital creative agency looking for a dynamic Account Manager to join our high-energy team.
Position Summary:
The Account Manager will be responsible for managing multiple (5-8) client accounts in an agency environment and reporting to the Account Director. We are looking for someone who has experience in an agency setting and marketing experience. Duties include serving as the client’s primary point of contact, establishing goals and timelines for each project, providing strategic guidance to build relationships, and coordinating with internal resources to ensure all objectives are achieved on time and on budget. Jacob Tyler fosters a creative, collaborative environment and thus the Account Manager will bring a flexible yet disciplined mindset to the agency.
Position Requirements:
- 5+ years’ experience at a creative, digital or marketing agency
- Passion for effective marketing and the process + strategies that drive it
- In-depth knowledge of digital marketing and brand identity
- Reverence of multitasking as an art form
- Clear, concise, direct communication style
- Willing to problem-solve when issues arise - provide solutions
- Strength in building relationships across clients, internal teams and external vendors
- Experience in project management and collaboration softwares a plus (Teamwork, Bugherd, Slack, Google Suite)
Essential Functions:
- Guides client projects both large and small simultaneously and autonomously
- Digs deep to ensure that complex projects are delivered to clients on time and on budget
- Takes accountability and ownership of all client relationships (regardless of scale)
- Coordinates with internal team members to ensure that project requirements, scope and deliverables are understood and that deadlines are met on time and with consistency and accuracy
- Clearly communicates with clients and provides best-in-class service to meet their needs
- Proactively identifies, manages, communicates, and mitigates risks to timing, scope and budget
- Works with the Account Director + Business Development to create proposals, budgets and timelines
- Partners with strategic and creative teams to create meaningful briefs and agency POVs to drive client success
- Ensures that the agency delivers all components of a given scope of work while also being watchful for over-delivery (scope creep)
- Guides and directs solutions to the Account Director for any project-related issues that arise
- Manages budgets and projects within our project management system
- Monitors and proactively reports financials for each client to the Account Director on a regular basis
Jacob Tyler Team Attributes:
- For this position: Driven, collaborative, accountable, resilient, problem solver
- For this agency: Creative, inquisitive, professional, trustworthy, honest, loyal
- Able to work independently but also a team player
- Versed in brand communications & digital marketing
- Excellent writing and verbal skills
- Keen attention to detail
Job Type: Full-time
Pay: $70,000.00 - $80,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Travel requirement:
Ability to Commute:
Work Location: Remote