Job Overview:
We are seeking a friendly and customer-oriented Host/Hostess to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional hospitality and ensuring a positive dining experience.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Escort guests to their tables and provide them with menus
- Manage reservations and seating arrangements efficiently
- Assist in maintaining cleanliness and organization of the host stand area
- Answer phone calls and inquiries with professionalism
- Collaborate with servers and kitchen staff to ensure smooth operations
Experience:
- Previous experience in a customer service or hospitality role is preferred
- Strong communication skills to interact effectively with guests and team members
- Familiarity with POS systems, such as Aloha POS, is a plus
- Ability to handle guest relations and resolve any issues promptly
- Experience in a restaurant, hotel, or similar setting is beneficial
- Proficient in phone etiquette for handling incoming calls
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
Shift:
Weekly day range:
- Every weekend
- Monday to Friday
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Nashville, TN 37206 (Required)
Ability to Relocate:
- Nashville, TN 37206: Relocate before starting work (Required)
Work Location: In person