American Home Contractors is searching for a shining star to join our growing team as a Customer Service Representative. This dynamic role combines your customer service skills with operational smarts to keep our business thriving.
Here's your chance to:
- Become the voice of our company: Answer inbound calls, answer questions confidently, and schedule appointments for our sales team.
- Be a proactive go-getter: Make outbound calls to fill technician calendars and ensure customers get the service they need.
- Own your success: Organize effectively, prioritize tasks like a pro, and keep yourself motivated in a dynamic environment.
We're looking for someone who:
- Communicates like a champion: Speaks clearly, listens actively, and leaves customers feeling happy and informed.
- Tames the tech: Is comfortable using computers and loves navigating new systems.
- Embraces flexibility: Thrives in a schedule that includes evenings and occasional Saturdays (with overtime pay, of course!).
- Stays cool under pressure: Juggles tasks with ease, maintains a positive attitude, and gets things done.
- Bonus points for: Experience in appointment setting and a passion for exceeding expectations.
Benefits:
- Opportunities for professional growth and development
- A supportive and collaborative work environment
- The chance to make a positive impact on our communities and the environment.
- Vacation and Sick Pay: Forty hours of vacation leave and forty hours of sick time per calendar year. An additional forty hours of vacation leave after three years of service.
- Paid Holidays: Nine paid holidays per year, including New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Black Friday, Christmas Eve, Christmas Day, and New Year's Eve.
- Health Insurance: Available on the first of the month following 60 days after the hire date. We offer two Cigna health insurance options: HSA or PPO, along with vision and dental insurance.
- Life Insurance and AD&D: $50,000 in life insurance benefits and $50,000 in AD&D policy, fully covered by American Home Contractors.
- 401k: 401k safe harbor match offered 12 months after the hire date. Employees can contribute to their 401k after 30 days of employment.
Join Us:
Be a part of American Home Contractors and help us install peace of mind while transforming the solar landscape. Together, we can achieve great things.