JOB SUMMARY:
This position is responsible for providing excellent customer service while answering questions from patients, staff, and insurance companies. The Billing Specialist/AR will also have proper phone etiquette, computer skills, and the ability to multi-task and work well independently and as a team member in a fast-paced environment, collaborating effectively with all departments and cultivating a nurturing atmosphere of courtesy, compassion, respect, empathy, dignity, and optimism. This position will prepare and maintain all aspects of the clinic environment.
JOB DUTIES:
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Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
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Timely follow-up of all claim denials.
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Submits corrected claims in a timely manner.
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Timely submission of appeals.
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Responds to inquiries from the insurance company, patients, and providers.
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Submits insurance/patient refunds in a timely manner.
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Analytically examines accounts.
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Identifies payer-specific trends.
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Informs Management of any known issues.
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Does part to prevent fraud and abuse.
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Participates in educational activities, reviews coding, and billing updates.
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Inform Management in a timely manner of any Medical Coverage Policy updates regarding your insurance carriers.
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Sets up payment plans for patient balances.
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Special projects as assigned.
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Performs other duties as assigned.
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Maintains the strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Other functions:
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Performs other logically associated duties that enhance position through Continuous Quality Improvement.
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Serves as a preceptor for new Employees.
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Competent in communication with patients, including current working knowledge of medications, interventions, and procedures provided.
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Competent in computer applications pertaining to the position.
BASIC QUALIFICATIONS:
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High school diploma or equivalent required.
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3 years of billing experience is required.
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Good interpersonal and organizational skills.
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Highly detail oriented with a critical degree of accuracy regarding data entry
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Ability to analyze A/R Aging reports and prioritize work accordingly.
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Knowledge of medical billing/collections practices, computer programs, business office
About Jax Spine & Pain Centers:
ABOUT OUR PRACTICEWe are proud to be the leading providers of progressive interventional pain relief.Our team of board-certified physicians and medical staff are highly trained in all areas of diagnosis, treatment, and patient care.LOOKING FOR A CAREER IN THE MEDICAL FIELD?Apply today and have the potential to join Northeast Florida’s Leading Interventional Pain Management Specialists. At Jax Spine & Pain Centers, we provide our patients with superior solutions to treat acute and chronic pain.Now serving multiple locations, our board certified physician’s along with our professional staff value hands-on compassionate care, from the consultation through treatment. Please see the list below for our current openings. We seek qualified, highly energized and self-motivated individuals who respect the essence of time and appreciate the value of a smile.We are always accepting resumes for the following positions:Medical assistantsDME techniciansMedical billing/AR specialistsCall center customer service representatives.