Overview:
OrthoSport Hawaii is seeking a highly organized and detail-oriented individual to join our team as a Patient Accounts Representative. We are a multi location physical therapy practice with a medical gym. In this role, you will be responsible for assisting the revenue cycle manager in billing and facilitating timely payment collections for both insurance and patient accounts. The ideal candidate will have experience working in a medical office setting and possess strong communication skills.
Responsibilities include but not limited to:
- Review patient accounts for accuracy and completeness
- Verify insurance information and ensure proper documentation
- Follow up on outstanding claims and resolve any billing discrepancies
- Collaborate with healthcare providers to obtain necessary documentation for claims submission
- Assist patients with inquiries regarding their accounts and insurance coverage
- Maintain confidentiality of patient information in compliance with HIPAA regulations
Skills:
- Strong knowledge of medical office operations and procedures
- Previous experience in a healthcare office is a must.
- Familiarity with medical collection practices and insurance claim submission.
- Excellent attention to detail and accuracy in data entry
- Effective communication skills, both written and verbal
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong problem-solving skills and ability to resolve billing discrepancies
- Proficiency in using computer systems for data entry and record keeping (Microsoft Office Suite, Optimis PT and Tebra).
- Excellent organizational and time-management skills.
- Self-starter; works well without supervision
- Customer service centered
We offer competitive compensation packages, including benefits such as health insurance, 401k matching, and paid time off. Join our team of dedicated physical therapy & fitness professionals and contribute to providing quality healthcare services to our patients & clients.
To apply, please send your resume with a cover letter that outlines your desire for this opportunity.
Note: All positions at our company are paid positions however we do offer unpaid internships.
Job Type: Full-time
Pay: From $18.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Work setting:
- Clinic
- Office
- Private practice
Experience:
- ICD-10: 1 year (Preferred)
Ability to Commute:
- Honolulu, HI 96821 (Required)
Ability to Relocate:
- Honolulu, HI 96821: Relocate before starting work (Required)
Work Location: In person