We are seeking a customer support representative that excels in meeting customers' expectations, from answering questions on products and services to processing orders. You should assist in investigating issues that arise and resolving conflicts from customer complaints to ensure customer satisfaction.
Customer Support Responsibilities:
- Managing incoming calls.
- Building good relationships with customers.
- Resolving complaints and following up on resolutions.
- Identifying customers' needs.
- Following procedures and policies.
Customer Support Requirements:
- Experience in customer service.
- Excellent communication skills.
- Ability to manage multiple tasks at once.
- Ability to adapt to different personalities.
Job Type: Part-time
Pay: $19.60 - $22.60 per hour
Benefits:
- Health insurance
- Paid time off
- Work from home
Experience level:
- 1 year
- No experience needed
- Under 1 year
Shift:
- Day shift
- Evening shift
- Rotating shift
- Split shift
Weekly day range:
Work setting:
People with a criminal record are encouraged to apply
Work Location: Remote