We are seeking Electronic Depot Technicians to join our partnering client's team in Norwood, MA.
Schedule: 8am - 4:30pm (Mon - Fri)
Pay Rate: $18/hr
- Track device inventory
- Prepare and pack boxes for shipment
- Assist in resolution of customer tickets
- Packaging and provisioning of the credit card devices
- Download software on credit card machines
- Configure software on credit card machines
- Troubleshoot the credit card machines
- Handling loading and unloading of items on pallets
- Involvement in download of POS templates and ongoing deployment support.
- Co-ordination with customer technical support groups/ help desk, store managers and helpdesk.
- Monitoring open tickets and assistance in speedy resolution of issues.
- Assist in deployment of POS, Payment Terminals etc. at store locations
- Track Device shipment
Experience level:
Experience Required:
- Programmable logic controllers: 1 year (Preferred)
- Technical Configuration
- Basic knowledge of computers, emails, Excel, Word etc.
Job Type: Full-time
Pay: $18.00 per hour
Benefits:
- 401(k)
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- customer service: 1 year (Preferred)
- Inventory control: 1 year (Preferred)
- Computer skills: 3 years (Required)
- Programmable logic controllers: 1 year (Preferred)
- loading & unloading: 1 year (Preferred)
- Shipping & receiving: 1 year (Preferred)
Language:
Shift availability:
Work Location: In person