**Job Summary:**
Join our team as a Service Writer at our well-established, Family owned for 34 years, automotive service center. We are dedicated to providing top-notch service to our customers and creating a positive work environment for our employees. As a Service Writer, you will play a crucial role in ensuring customer satisfaction by accurately documenting vehicle issues and coordinating service appointments.
We offer a Monday thru Friday work week, health & life insurance, technical/sales training, vacation & holiday pay, simple IRA with employer match, and employee discounts, paid vacation, sick days, and LOTS of cars. If you win we win!
**Responsibilities:**
- Interact with customers to understand their vehicle service needs
- Document customer concerns and vehicle symptoms accurately
- Communicate effectively with technicians to ensure proper diagnosis and repair of vehicles
- Provide estimates for repairs and obtain customer approval
- Schedule service appointments and follow up with customers on the status of their vehicles
- Maintain organized records of service orders and invoices
**Qualifications:**
- Prior experience in automotive sales or service writing preferred
- Knowledge of brake systems, automotive diagnostics, and mechanical repairs
- Strong customer service skills with the ability to build rapport with clients
- Familiarity with auto estimating and repair processes
- Understanding of auto service management practices
- Experience in automotive repair or diesel engine repair is a plus
If you are a detail-oriented individual with a passion for the automotive industry and excellent communication skills, we invite you to apply for the Service Writer position. Take the next step in your career with us and be part of a team that values professionalism, quality service, and employee development.
Job Type: Full-time
Pay: $51,428.00 - $150,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- No weekends
Shift:
License/Certification:
- Driver's License (Preferred)
Ability to Commute:
- Colorado Springs, CO 80916 (Required)
Ability to Relocate:
- Colorado Springs, CO 80916: Relocate before starting work (Required)
Work Location: In person