Job Title: Warehouse Sales Associate
Location: Houston Annex (77040)
Hugh M. Cunningham Companies is a family-owned manufacturer representative business established in 1947. Our associates are among the best in the industry! We have been hiring champions for over 75 years – people that share our passion for helping others. We pride ourselves on delivering high quality service and value to our clients. When you join our team, you can count on exceptional support, guidance, and encouragement from the top down!
In this role you will answer inbound calls and emails from manufacturers, customers, and Account Managers to provide pricing, specifications, and availability of the assigned products and process customer orders. Able to shift focus from assisting customers to performing a variety of warehouse tasks.
**Must be able to travel to Corporate Office located in Carrollton TX for Sales training.
Job Duties/Responsibility:
- Answer inbound calls and emails to provide pricing, specifications, and availability of the assigned products and process customer orders.
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Look for opportunities to maximize Will Call sales through customer interaction and product promotion.
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Become knowledgeable on various product lines including, backflow, Drain Waste and Vent (DWV).
- Learn and navigate through different computer systems for customer-facing and warehouse activities.
- Process orders accurately and timely.
- Investigate and resolve customer problems.
- Develop and maintain relationships with manufacturers, customers, and Account Managers.
- Assist in annex warehouse as needed -
Pick, prepare, stage and track customers’ orders
Perform housekeeping tasks
Comply with HMC’s Safety Standards/Rules
Perform Will-Call responsibilities as needed
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General knowledge and understanding of plumbing components and systems
- Excellent verbal and written communication skills
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Strong computer skills
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Must be organized, detail oriented, and able to multi-task
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Must be courteous and professional with excellent time management skills
- Good follow-up skills and the ability to demonstrate accuracy and thoroughness
- Strong team orientation and customer focus
Education and Experience:
High School diploma
2 years related inside sales or customer service and warehouse experience within the plumbing industry preferred
Non-Exempt position/compensation based on experience.
Spanning over nine decades, Hugh M. Cunningham Companies has personified a sales agency for building products: mechanical, light industrial, waterworks, fire protection, turf, irrigation, HVAC, waterwell, agriculture and plumbing products. HMC represents the best manufacturers in the South Central United States: Arkansas, Louisiana, Mississippi, New Mexico, Oklahoma and Texas. Our founder, Hugh M. Cunningham, Sr. was responsible for establishing one of the first manufacturers' representative agencies west of the Mississippi, as well as numerous innovations that directly impacted the way manufacturers' representatives operate today. HMC employs over 150 people focused on one overriding goal: marketing, selling, and servicing our vendors, to our customers, in our territory.
Hugh M. Cunningham offers a comprehensive benefits package including
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medical insurance
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dental insurance
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vision insurance
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401K
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life insurance
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short and long-term disability insurance
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vacation and sick leave
Our headquarters are in Carrollton, Texas, and we have additional locations in San Antonio and Houston. We offer a fun and professional working environment focused on developing successful associates.
Hugh M. Cunningham Companies is an Equal Opportunity Employer.