Position: Host/Cashier
Job Type: [Full-time/Part-time]
About Us: Kloby's is a vibrant and customer-centric restaurant that takes pride in offering exceptional bbq, drinks, and service. We are dedicated to creating memorable experiences for our guests through our delicious offerings and top-notch service. As we continue to grow, we're seeking a friendly and organized Host/Cashier to join our team.
Responsibilities:
- Greet and welcome guests as they enter the restaurant with a warm and friendly demeanor.
- Manage the waiting list, reservations, and seating arrangements efficiently.
- Provide accurate wait time estimates to guests and ensure their comfort while they wait.
- Escort guests to their tables and present menus while informing them of daily specials.
- Handle cash and electronic transactions, ensuring accuracy in billing and change given.
- Process takeout and delivery orders, coordinating with the kitchen staff to ensure timely service.
- Address guest inquiries, concerns, and complaints with professionalism and patience.
- Maintain a clean and organized cashier station, restocking supplies as needed.
- Collaborate with servers and kitchen staff to ensure smooth communication and order accuracy.
- Uphold company policies regarding COVID-19 safety measures and sanitation standards.
- Assist in basic cleaning tasks to keep the establishment tidy and welcoming.
Qualifications:
- Previous experience in a customer service role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Ability to handle cash transactions accurately.
- Enthusiastic and positive attitude, even during busy times.
- Flexibility to work in a fast-paced environment and adapt to changing situations.
- Familiarity with POS (Point of Sale) systems is a plus.
- Knowledge of [cuisine/type of establishment] is a bonus.
Benefits:
- Competitive compensation and tips.
- Opportunities for growth and advancement within the company.
- Employee discounts on [cuisine/drinks/services].
- Positive and collaborative work environment.
- Training and development to enhance your skills.
- [Other benefits specific to your company, such as health insurance, paid time off, etc.]
If you're a customer-focused individual with a passion for creating exceptional guest experiences, we'd love to hear from you. Join our team and be a part of Kloby's journey to delighting customers with outstanding service. Apply today by sending your resume and a brief cover letter to [email address]. We can't wait to meet you and welcome you to our Kloby's family!
Job Types: Full-time, Part-time
Pay: $13.25 - $16.00 per hour
Expected hours: 16 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
Shift:
- Evening shift
- Morning shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person