Job description
We are a growing consulting firm seeking customer service representatives. We are looking for ambitious professionals to join our highly competitive team.
Job Duties:
- Identify customers needs and recommend the appropriate solutions.
- Escalate any issues to Quality Assurance while maintaining professionalism.
- Ensure a customer first mentality.
- Participation in ongoing customer service training and support.
- Build relationships with customers to ensure longevity.
- Demonstrate a solid understanding of the clients products and promotions.
- Consistently surpass expected quarterly KPI
Benefits.
- Nation wide or international travel opportunities
Requirements
- Attentive: You take ownership for your work and have a high attention to quality and detail and react appropriately as market conditions change.
- Adaptive: You have the ability to work in a fast-paced and wear multiple hats.
- Resourceful: You are a self-motivated and are willing to roll up your sleeves and figure out how to get things done.
- Highly evolved interpersonal, organizational and communication skills.
- Strong sense of ambition, self-motivation and self-discipline.
- A student mentality with a passion for learning a wide-range of additional skills.
- A naturally outgoing and articulate individual who thrives in social settings.
Job Type: Full-time
Salary: $18.00 - $25.00 per hour
$37,000.00 - $47,000.00 per year
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Education:
- High school or equivalent (Preferred)
Work Location: Doral, FL.
Job Type: Full-time
Pay: $34,000.00 - $47,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Work Location: In person