Job Summary
As the medical receptionist, you will efficiently, effectively and warmly serve patients by greeting and helping them, scheduling appointments, as well as providing exceptional customer service.
Responsibilities & Duties
- Welcomes and greets patients and visitors.
- Anticipates patient anxieties and answers patient questions both in person and over the phone.
- Maintains reception area.
- Communicates with back office staff upon patient arrival.
- Notify physician if there are any schedule changes.
- Assist in the creation of new patient welcome packets
- Verifies patient demographics and insurance information.
- Manage patient portal messages.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information
- Helps patients in distress by responding to emergencies
- Protects patients' rights by maintaining confidentiality of personal and financial information
- Maintains operations by following policies and procedure; reporting any needed changes.
- Contributes to team efforts by accomplishing related results as needed.
- Other duties as assigned.
Qualifications
- HS Diploma/ GED required
- At least 1 to 2 year of front desk reception experience in a medical setting
- College degree is a plus
POSITION REQUIREMENTS
Required Skills
- Excellent communication skills and multi-tasking skills in a fast paced environment.
- Excellent organizational, interpersonal and decision- making skills
- Ability to work with a high degree of accuracy and operate various office equipment necessary to perform job functions
- Customer service experience
- Computer literate, ability to type at least 40 WPM
- Working knowledge of EMR system
- Working knowledge of general office duties
- HIPPA knowledge
Morningside Pediatrics is made up of 6 highly respected and experienced pediatricians and invites those seeking a calling: to help improve the lives of the people in our communities and to better the future of healthcare. Guided by ethical values and transparency, we are a group of innovative healthcare professionals steadfast in our goals to provide high patient satisfaction.
Job Type: Full-time
Pay: From $19.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Paid sick time
- Paid time off
- Retirement plan
Healthcare setting:
Medical specialties:
Schedule:
- Monday to Friday
- Rotating weekends
Experience:
- Medical receptionist: 1 year (Required)
Work Location: In person