At UPSCALE, we specialize in strengthening the connection between businesses and their customers by enhancing brand awareness and maintaining quality standards. We play a crucial role in helping companies understand and meet their consumers' needs. We're currently looking for a reliable and skilled Customer Service Representative to join our team.
Your responsibilities will include:
* Handling inquiries and resolving issues efficiently to maintain high customer satisfaction.
* Communic clearly and effectively with customers across various platforms.
* Keeping detailed records of customer interactions and transactions.
* Identifying customer needs and helping to resolve them.
* Working closely with other teams to support marketing efforts and improve customer service.
To be successful in this role, you'll need:
* Strong client relationship management skills.
* A personable and approachable demeanor.
* Goal-oriented focus to meet and exceed customer service targets.
* Organizational skills to manage multiple tasks smoothly.
What We Offer:
* A vibrant and supportive workplace environment.
* Opportunities for career advancement and professional growth.
* Competitive salary and benefits package.
* Weekly Pay and bonuses.
* The chance to work with a dynamic team dedicated to innovation and excellence in customer service.
If you have the skills and passion for excellent customer service and want to grow your career with a company that values productivity and quality, UPSCAPE is the place for you. We're excited to hear from innovative and driven individuals looking to make a real impact in their careers.
Job Types: Full-time, Part-time
Pay: $600.00 - $1,150.00 per week
Expected hours: 25 – 40 per week
Benefits:
- Flexible schedule
- On-the-job training
- Professional development assistance
- Referral program
Experience level:
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Relocate:
- Miami, FL: Relocate before starting work (Required)
Work Location: In person