The Vice President of Operations will be responsible for the operations of a portfolio of hotels (14-18) throughout the country. This person oversees the property level General Managers to ensure customer satisfaction, profitability, and team member satisfaction. Magna currently has a portfolio of 65 hotels and over 20,000 rooms in most major urban markets throughout the country. The portfolio tends to affiliate with major brands including Marriott, Hilton, and Hyatt and operates within the full service, lifestyle, and select service segments.
This position will be based out of our Warwick Rhode Island office.
The ideal candidate will be a confident and collaborative senior leader with a proven track record of achieving exemplary results leading hotel operations and have expertise managing a growth organization. The Vice President of Operations must exemplify and champion the people focused Company culture. All decisions must be in alignment with Magna Hospitality Group’s values based upon what is best for the total organization. The Vice President of Operations will lead the development and implementation of corporate-wide hotel operation goals and objectives to include both short and long-term strategic plans.
This individual will have a proven track record of cultivating strong relationships with owners and executive teams, as well as operational leaders at all levels. The candidate will be an expert leader with a demonstrated ability in developing strong and sustainable culture that results in a positive total company and guest experience.
Demonstrated leadership skills and excellence as a facilitator, mentor and manager are required. They will have the financial acumen and deep understanding of property operations to instill confidence and demonstrate credibility in the eyes of the Company’s financial partners and investors. S/he must have a demonstrated ability to hold teams accountable for strong performance in all areas including financial, guest service, employee engagement and owner relations.