Cloninger used car sales manager at an automotive dealership has a wide range of roles and responsibilities, with the primary goal of maximizing sales and ensuring customer satisfaction.
These roles and responsibilities include, but are not limited to:
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Inventory management: Oversee the acquisition, appraisal, and pricing of used vehicles. This involves evaluating market trends, setting competitive prices, and maintaining an appropriate mix of vehicles to meet customer demand.
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Sales team leadership: Manage, train, and motivate the used car sales team. This includes setting targets, monitoring performance, and providing guidance to help sales personnel reach their goals.
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Customer service: Ensure a high level of customer satisfaction by resolving issues and addressing customer concerns promptly and professionally. This also involves fostering a positive sales environment that encourages repeat business and referrals.
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Marketing and advertising: Develop and implement marketing strategies to promote the dealership's used vehicle inventory, including online listings, print advertisements, and special promotions.
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Financial management: Oversee the used car department's financial performance, including budgeting, forecasting, and profit/loss analysis. This includes working closely with the finance and insurance department to facilitate financing options for customers.
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Compliance: Ensure that the dealership is adhering to all local, state, and federal regulations related to used vehicle sales, such as title and registration requirements, warranties, and consumer protection laws.
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Relationship building: Establish and maintain strong relationships with vendors, such as auction houses and vehicle wholesalers, to source quality used vehicles at competitive prices.
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Reporting and analysis: Regularly report on the used car department's performance to senior management, and analyze sales data to identify trends and areas for improvement.
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Process improvement: Continuously evaluate and refine sales processes to increase efficiency, profitability, and customer satisfaction.
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Interdepartmental collaboration: Work closely with other departments within the dealership, such as service and parts, to ensure a seamless customer experience and maintain a high level of satisfaction.
By effectively carrying out these roles and responsibilities, a used car sales manager can help a dealership achieve its sales objectives and maintain a positive reputation in the automotive industry.
Improving the Lives of our Associates, Guests, and Communities with \Just Better\ Automotive Solutions.
What Makes us Just Better? Putting our Guest First, being Trustworthy, being Accountable, having a Winning Attitude, Leading to Serve, and aways striving to be Just Better everyday.
Pay:
Benefits:
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Health insurance
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Dental insurance
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Vision insurance
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Life insurance
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Disability insurance
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401(k)
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401(k) matching
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Employee discount
Job Type: fulltime
Schedule:
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8 hour shift
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10 hour shift
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Weekend availability
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Monday to Friday
Education: No education required
Work location: On-site