Job Summary:
We are looking for a detail-oriented and customer-focused Front Desk Clerk/Night Auditor to join our team. The ideal candidate will be responsible for providing exceptional guest service, performing night audit duties, and ensuring smooth operations at the front desk.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Handle guest inquiries and provide information about hotel services
- Process payments and maintain accurate records
- Perform night audit procedures to reconcile daily transactions
- Ensure security by monitoring the premises during the night shift
- Assist with guest relations to enhance their overall experience
- Operate phone systems and respond to calls promptly with proper phone etiquette
Requirements:
- Proven experience in hospitality management or a similar role
- Strong customer service skills with a focus on guest satisfaction
- Knowledge of hotel management software for check-ins, check-outs, and reservations
- Ability to multitask and work effectively in a fast-paced environment
- Familiarity with night audit procedures and financial reporting
- Excellent communication skills, both verbal and written
- Multilingual abilities are a plus to cater to diverse guests
If you are a dedicated professional with a passion for delivering exceptional customer service, proficient in night audit tasks, and adept at managing front desk operations smoothly, we invite you to apply for this Front Desk Clerk/Night Auditor position. Join our team and contribute to creating memorable experiences for our guests.
Job Types: Full-time, Part-time
Pay: From $12.50 per hour
Expected hours: No more than 40 per week
Schedule:
- 8 hour shift
- Every weekend
- Holidays
- Overnight shift
Work setting:
Experience:
- Hotel experience: 1 year (Required)
Ability to Commute:
- Warrensburg, MO 64093 (Required)
Ability to Relocate:
- Warrensburg, MO 64093: Relocate before starting work (Required)
Work Location: In person