Job Title: Electronics & Video Game Retail Associate
Department: Retail
Employment Type: Hourly, Non-Exempt
Schedule: 20-40 hours per week; schedule may vary, flexibility required. Weekend and Evening availability required. May also require shifts in Willowick, OH or Lyndhurst, OH.
Summary:
As an Electronics & Video Game Retail Associate, you will provide exceptional customer service and support to our customers. Your duties will include organizing and stocking shelves, assisting customers with inquiries and purchases, processing payments, and tracking inventory in the store.
Responsibilities:
- Organize and stock shelves with merchandise.
- Price merchandise according to condition and market value.
- Interact with customers by assisting them with inquiries and offering additional merchandise to enhance their purchase.
- Assist customers with questions about trade-ins, repairs, and merchandise that may not currently be in stock.
- Utilize computer-based inventory system to check for warehouse stock and monitor online retail listings.
- Process customer purchases by totaling their purchase cost, processing payment correctly, and logging the purchase into the designated inventory system as instructed.
- Create and post social media content advertising the store and specific products via Craigslist and Facebook.
- Communicate with management and warehouse staff to ensure the store has proper stock of popular items and if there is defective inventory.
- Maintain a clean and organized store.
- List products on online retail venues including the store’s website and Amazon.
- Assist in shipping of items for online sales to customers.
- Test and clean electronics for store and online sales.
- Manage start of day and end of day cash drawers.
- Complete necessary tasks for opening and closing the store based on assigned shift each day.
- Other duties as assigned depending on workload and time of year.
Required Qualifications:
- High School Diploma or GED, previous retail experience preferred.
- At least 1 year of electronics sales experience strongly preferred.
- Basic to intermediate computer proficiency (MS Office, Google).
- Customer service oriented with strong attention to detail.
- Ability to multi-task, conduct independent research, and use decisive judgment under minimal supervision.
- Ability to work independently and use critical thinking skills to prioritize work needs.
- Ability to work in a fast-paced, rapidly changing environment.
- Team-minded with flexibility to adjust daily tasks based on staffing needs.
Job Type: Full-time
Salary: $11.00 - $14.00 per hour
Benefits:
Shift:
Weekly Day Range:
- Weekend availability required
Ability to Commute/Relocate:
- Lyndhurst, OH 44124: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Sales: 1 year (Preferred)
- Basic math: 1 year (Preferred)
- Cashiering: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Shift Availability:
Work Location:
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person