Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Employee discounts
- Flexible schedule
- Free food & snacks
- Free uniforms
- Health insurance
- Paid time off
- Wellness resources
StretchLab Park Ridge
We are looking for motivated individuals who can commit 35+ evening hours per week. This is an hourly position with base plus bonus. Customer Service and Sales experience in Fitness or Health & Wellness Required.
Position:
The role of the General Manager in promoting the growth of the studio with new membership sales by following up with digital leads thru phone/text and booking them into Intro Sessions. Presenting the membership options at first visit opportunities. The role also includes retaining current members with a top of the line member experience & customer service. Grassroots Marketing & Social Media Marketing to grow StretchLab brand awareness, fun out of studio pop up events to drive clients to the studio. Fitness knowledge, management, membership sales & customer service experience is required. This is a part-time position, 20 weekly hours. Schedule flexibility very important and require working Saturdays & some evenings! Advancement opportunities available.
Responsibilities:
- Sales process of lead generation, follow up, membership sales presentation & close.
- Assess first time appointments & present membership options
- Social Media Studio posting, Email marketing, Grassroots Marketing, out of studio pop up events.
- Manage the front desk to greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting an individual’s needs and wants
- Maintain a high level of member retention with exceptional customer service & proactive communication.
- Maintain a high level of membership sales production & sales goals
- Emphasize and enforce the objectives of the studio as a fitness and wellness provider
- Present available services, memberships & packages to current & prospective members
- Book quality appointments and follow-up with leads and missed intro sessions
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the club
- Key Holder, ensure the studio is open in the AM or close in PM.
- KPI reporting & tracking of studio & team performance
Requirements:
- Excellent membership sales, communication, and customer service skills required.
- Health or Fitness Membership Sales experience Required.
- Social Media & Canva Savy
- Goal-oriented with an ability to achieve sales in memberships for one-on-one assisted stretch
- Ability to learn and use the Club Ready software system
- Ability to stand or sit for up to 6 hours throughout the workday.
- Must be fluent in English and have excellent communication skills via in person, phone and email
- Must be able to work under pressure and meet tight deadlines
- Must have proficient computer skills, phone skills & vocabulary
Compensation & Perks:
- Competitive compensation based on experience
- Health & Wellness Benefits
- Paid Time Off
- Bonus sales & studio performance
- Free Parking
- Discounted memberships & retail
- Huge opportunities for growth within the studios, including additional sales and management & regional management opportunities as we expand to other locations.
Welcome to StretchLab - Bing video
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.