Front Desk Clerk/Night Auditor
Job Summary:
Join our team at Quality Inn Chain of Lakes as a Front Desk Clerk/Night Auditor, where you will play a pivotal role in providing exceptional customer service and ensuring the smooth operation of our establishment. This position combines the responsibilities of a Front Desk Clerk and Night Auditor, offering a dynamic work environment in the hospitality industry.
Duties:
- Greet guests warmly and provide a welcoming atmosphere
- Handle high volume incoming calls with professionalism and efficiency
- Assist guests with inquiries, reservations, and directions
- Maintain cleanliness and tidiness of the lobby, common areas, and parking lot
- Address minor maintenance issues promptly
- Conduct night audit duties to ensure accurate guest billing and accounting procedures
- Check guests in and out during night shifts
- Monitor hotel security to ensure a safe environment for all guests
- Restock guest room supplies and amenities as needed
- Perform various tasks to support daily hotel operations
Experience:
- High School Diploma or equivalent required
- Previous experience in customer service is essential
- Ability to thrive in a fast-paced environment
- Flexibility to work night shifts, weekends, and holidays is preferred
- Multilingual or bilingual skills are a plus
- Proficiency in phone etiquette is essential
-Must have reliable transportation. Bonuses after first 90 with no call offs. Must be reliable and punctual. Call off will result in termination.
Job Type: Part-time
Pay: $12.00 - $13.00 per hour
Expected hours: 16 – 32 per week
Benefits:
Schedule:
- 8 hour shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
Work setting:
Ability to Commute:
- Leesburg, FL 34748 (Required)
Ability to Relocate:
- Leesburg, FL 34748: Relocate before starting work (Required)
Work Location: In person