Job Title: Guest Service Representative
Company: Maatco
Location: San Antonio, TX
About Maatco:
Maatco is a premier consultancy firm dedicated to providing innovative solutions and strategic guidance to businesses of all sizes. With a commitment to excellence and client satisfaction, we strive to deliver unparalleled service and support to our clients. Join us and be part of a team that values professionalism, integrity, and collaboration.
Job Description:
Maatco is currently seeking a Guest Service Representative to join our team in San Antonio. In this role, you will serve as the primary point of contact for guests visiting our office, providing exceptional service and support. If you have a passion for hospitality, excellent communication skills, and a customer-focused attitude, we want to hear from you!
Key Responsibilities:
- Greet guests warmly and assist them with inquiries or directing them to the appropriate contact.
- Answer incoming calls and transfer them to the appropriate person or department.
- Assist with scheduling appointments and maintaining calendars for conference rooms and meeting spaces.
- Manage the reception area, including maintaining cleanliness and organization.
- Handle incoming and outgoing mail, packages, and deliveries.
- Assist with administrative tasks such as data entry, filing, and document preparation.
- Provide administrative support to various departments as needed.
Requirements:
- High school diploma or equivalent.
- Previous experience in a customer service or hospitality role is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational skills and attention to detail.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Positive attitude and willingness to learn and adapt.
- Flexibility to work shifts, including evenings and weekends, as needed.
Benefits:
- Competitive hourly wage, commensurate with experience.
- Comprehensive benefits package, including health insurance, dental, and vision coverage.
- Paid time off and company holidays.
- Opportunities for professional development and advancement within the company.
- Supportive and collaborative work environment with a focus on teamwork and employee well-being.
How to Apply:
If you are passionate about providing exceptional service and are looking for an opportunity to contribute to a dynamic team, we encourage you to apply! Please submit your resume outlining your relevant experience and why you are the ideal candidate for the Guest Service Representative position. We look forward to reviewing your application.
Job Type: Full-time
Pay: $22.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
- Weekends as needed
Location:
- San Antonio, TX 78205 (Preferred)
Ability to Commute:
- San Antonio, TX 78205 (Preferred)
Work Location: In person