~ Clearly and routinely communicate GMA’s philosophy, objectives, updates, and programs as needed to all Genesis staff and dealers.
~ Responsible for managing all aspects of Keystone Program (program rules, budgeting, analysis, forecasting, etc.).
~ Serve as the Department head for all aspects that impact the Regional Sales Organization (Communications, MSP, Sales Forecasting, Marketing, etc.).
~ Effectively utilize the Market Support Programs (MSP) and co-op to achieve desired objectives.
~ Primary liaison for NADA. Responsible for maintaining relationship with NADA, including communications related to Dealer Attitude Surveys and NADA annual convention related presentations.
~ Retail Advisory Board liaison; responsible for strengthening relationship.
~ Monitor dealership performance/adherence to GMA policies and procedures in areas of Sales, Marketing/Advertising, Customer Sales Satisfaction with focus on Retention, Dealer Profitability, General Business Operations, and compliance with all other GMA guidelines.
~ Support dealer development activities in building the brand image of Genesis, deliver increase volume of new car sales, provide industry leading service/parts experience to Genesis owners and improved profitability to Genesis dealers.
~ Efficiently communicate, monitor, and execute strategies developed to regional employees while providing actionable feedback to GMA National Sales, Aftersales/CX/Training, Public Relations, and Marketing on improving field level programs, processes, and operations.
~ Achieve monthly/yearly Retail Sales, Service Valet objectives.
~ Keep Genesis leadership informed and advised of all sales related issues which includes, but is not limited to, the performance of the regional sales employees, dealer issues, market issues, etc.